Culture


18
Feb 11

Traveling the last mile with next wave generation

Technologist types geek out on their art like few other professionals. The closest sibling is the research scientist that is pursuing truth because of the common belief that someone should. Leadership is often seen in the form of creating and communicating vision – the direction and target for success. One of the leadership plagues is the tendency to focus on building to the letter of a vision and not ingest it in spirit. If every project was able to achieve the fullness of the leader’s vision one might argue the vision to be limited. Embodying the spirit of the vision ensures that whatever is done aligns with the guiding light.

The last mile of any journey is bittersweet. A lot of energy, expense and time are expended to reach it. Often the last mile is actually thousands of miles, because the vastness of the vision is practically unreachable. The vision is the direction and target, not the plan. Building the plan to mirror the vision ensures the project will never conclude. This seems obvious, but seems to pervade all walks of business. Superficial understanding of the vision creates mediocrity.

Consider the next wave generation with a more progressive attitude towards life and work. Their relationship with the Company is fundamentally different – faithful until they find another. The idea that they would come, go and return is highly probable. Challenges exist in the brain churn as talent moves through and efforts sustain beyond their presence. Travel the last mile with the next wave generation and you will lose your talent while they grow tired of waiting for you to realize that the last mile is less rewarding. Making it even part way toward the light is more engaging and interesting. Success can be experienced and value realized – talk about really being agile!

A leader’s ability to embody a vision and practically plot a course that nurtures talent and delivers value is one of the ultimate performance measures. Avoiding last mile marathons focuses all the attention on the actions and deliverables that bring short and even long term value. An organization might still desire the last mile, but planning for it is next to dreaming. Boats use lighthouses to navigate the waters, not dock their ship.


12
Nov 10

Software development is the newest blue collar trade

Traditionally computer science is a white color discipline, a cerebral activity beyond that of the typical trades. While not all computer scientists are software programmers, most of the things people touch on their computers and on the Internet run code that developers wrote. Developers may have worn white collars at one time, but are now more than ever better served if we dress them in blue.

Understanding what makes great software developers needs to become a top imperative or everyone’s desire to successfully leverage the developing economies of the globe will result in the next decade of disastrous implementation. We will all literally be digging out of the worst collection of computer code the world has ever seen. This is not to say programmers in developing countries are not capable of creating great code – clearly that would be too broad a generalization. What I am saying is that there is a core set of existing developers – waves one through five – that have created the software and network conscious of the world. That experience and knowledge is not easily portable locally or internationally. More needs to be done to consider the ways in which we grow developers. The fact that everyone is quick to move to emerging markets is simply exacerbating the fact that the Western world contains much of the building blocks everyone takes for granted.

There are classes of programmers that have never written the basic code to connect a web application to a database. They use any number of indirect frameworks to achieve what is a relatively straight forward activity. It may be laborious, but it also results in a development team that understands what is happening at every moment in the system. Delegate to someone else and your risk is that whatever was to be done is performed less well than if you performed the task yourself. There are plenty that will tell you it is a given since it’s the only way to scale yourself as a person. When we are talking about computer code the exposure is as great as the worst written code. Perfection is not required, but ignorance is worse.

I recently got passed the essay Shop Class as Soulcraft by Matthew B. Crawford and with a little positioning should be the playbook for America’s future – possibly, eventually, the world. Crawford does a delightful job exploring what it means to be engaged in a trade – its scarcity, importance and value.

My recent gap in blog posts reflects that my life got too busy to support the usual post – selling a house, buying a house, moving and building out a studio to compliment the changing lifestyle. I share this because it is likely the first time I took on the challenge of building something by hand that I would usually create with money. There is no shortage of cerebral activity in building and Shop Class as Soulcraft makes this point well. It is easy to liken it to software programming in that you need to understand fundamental principles – logic, algorithms, design patterns etc. This is not much different than a builder understanding material strength, stability and appropriate use. Programmers feel the same pride and satisfaction from code well-built as a trade person elegantly executing their craft. While there is a notion of mentorship and hierarchy the trades have a more structured concept around apprenticeship. This is a critical aspect acknowledging that some of the knowledge to be had is hard if not impossible to distil or consume in traditional forms. Experience efficiently encodes more information that our conscious mind processes, yet our beings embody the knowledge.

There is no shortage of computer programmers in the world, yet there is a dearth of individual and shared development experiences. We can’t expect everyone to live through the trials of personal computers or the Internet, but we do need to bridge the gap or not only will we repeat history, but we won’t have enough people to fix it all when it is broken. No different, Crawford points out that with the dwindling ranks in the trades the individual that understands how to do something with their minds and hands will become the most important person in the village. While I clearly agree for the need to embrace the world’s crafts, I believe we are facing an epidemic that must be reversed. Just as the established markets have created a pile of stinking code, failing to pass knowledge to newer generations, we extend the work to nations that have even less shared knowledge. We must apply the methods of the trades to software development or fail faster before the shared knowledge ceases to exist.

I will wear a blue collar any day since it transcends what use to imply class and embodies a healthier balance of being. Read Shop Class as Soulcraft and figure out how to help fix us before we are broken.


12
Jul 10

Kick out the ladder

Honda released a series of superb video shorts that will inspire anyone while moving the brand beyond the car or the motorcycle. Everywhere around us there are things to be marveled, people to engage and new ideas to explore. Yet, we spend more time focused on insignificance that will pass, alone amongst crowds and thinking about what we thought about.

All of the Honda videos are personal, intimate and provoke the question – so, now that you have seen this, what do you plan to do? These people have stories, you should have stories too. Where are you going? How do you plan to get there? Why isn’t the destination something you are not sure of – that escapes current reason – that is beyond current horizon?

Everyone knows that failure is a necessary part of innovation. However, failure often has social consequences that inhibit real innovation. To get to the future, we need to invent it. Along the way we will face trials and learn from those failures. How tolerant are you of failure? How often are you failing? How do you know if you are not failing enough? When rich with success people tend to ride the wave instead of continuing to manage their innovation on the failure line. Managing innovation often means managing culture and that is often at the root of poorly run engine.

Great people believe in impossible visions. If you don’t plan on having your own dream, latch on and believe in someone else’s so that at least you are not a passenger or a piece of furniture. Spend your day doing things that align with your personal values and you will naturally lead or find others that share the same passion.

Watch the videos. Get inspired. Kick out the ladder.


10
Jul 10

Am I repeating myself?

History informs us and refers us to a context other than our own. We look to it to provide insight into something happening in the present and future. Past performance is not an indicator of future performance and yet almost all of our predictions come from formal or informal historical record. Life is a series of educated, inspired and intuited choices and yet we analyze our randomness for pattern. We need to get comfortable with how accidental decisions can be and establish more confidence in defining a future in our context. Who better to predict or create your future than you?

There is a lot to learn from past experience – if there is enough in common context. There are endless factors as to why things happened they way they did. Often the context is radically complicated. My guess is that war historians face this often. The context of a given war is a scope that can be appreciated but only broadly learned from. Specific battles however, can be abstracted as patterns for future engagements. Executives at large companies often play a game of “big boy” chess working agendas in the marketplace that may take five to ten years to deliver. They balance their need for immediate returns with the clever game of creating future business. Watched too closely an employee may think a high level executive is missing both opportunities – it is all about context!

Looking for inspiration outside of your specific domain is an excellent way to ensure you are not repeating yourself. My dad always said, if you always do what you have always done, then you will always get what you have always gotten. History is an informing resource not a road map – the context is often too different to offer the play book most people are looking for. By reaching to other domains, you create interdisciplinary connections and innovation.

A few years ago the IT world was drunk with the concept of mashups, where a web hacker type would take the services exposed by more than one application and assemble it in a meaningful way. You will remember this phase because the most profound examples had content plotted on a geographic map. One had to wonder, is the radical new approach the introduction of extendible, shareable map services or the introduction of a new programming paradigm? Mashups permeated popular culture to the point that at the time a hot new show Glee used it as a creative way to create new music for the cast to perform – a music mashup. Mr. Schuester, the Glee club faculty member, would mix two songs together and challenge the students to do the same. The IT world has moved onto other booze, but the Glee Empire found a new way of introducing more related, varied and original content into their production. YouTube is filled with content mash. Similar to the desirability of adopting a mutt at the pound, I quickly take the derivative over the original. Mutts embody diversity. Derivative choices often have the benefit of more information. Let the thousand flowers bloom, pick one and when it dies, pick another – if you are paying attention you will get better. Some people get really good at picking the right ones, but rest assured most are bad. The key is not losing what was at the heart of the original. It is all about context. Ever look at Seurat’s La Grande Jatte up close and in person?

 

 

 

Sunday Afternoon on La Grande Jatte

Sunday Afternoon on La Grande Jatte by George-Pierre Seurat

Seek out diversity in both your references and the level at which you examine. Past experience might let you question what you see – objects in the mirror are closer than they appear. In the 1999 block buster The Matrix, Neo speaks to a little boy that apparently knows how to bend spoons.

The Matrix - There is no spoon

A screen shot of the bending spoon from The Matrix

Boy: Do not try and bend the spoon. That’s impossible. Instead… only try to realize the truth.

Neo: What truth?

Boy: There is no spoon.

Neo: There is no spoon?

Boy: Then you’ll see, that it is not the spoon that bends, it is only yourself.

Quote from IMDB.

 

Sometimes you get what you always got because you can’t see you are repeating yourself. Stop acting drunk and disorderly and get yourself a pint of diversity.


3
Apr 10

Life is not a dress rehearsal

Work has been running full speed on the Bonneville Salt Flats for so long that lifting my foot slightly off the gas made me realized my leg was asleep. Every day we wake up is one where we can choose to be greater, help others be greater and hopefully shape a better world. How do you ever lift your foot off the gas on that?

People do it all the time and yet complain that they haven’t traveled as far. That is not to say taking breaks from some of the journey is not important – heck required – they are! Your daily life diversity makes you better at everything you do. It is what makes you uniquely qualified to do something remarkable. In the variety of things you do, how far down is the gas pedal?

From the moment of conception, we are dying. Life is not a dress rehearsal, yet we deliberate over most of our waking moments. It is this that makes time so precious. We have plenty of time, but spend it and spread it thin, leaving fragmented leftovers. Time and attention management skills go beyond the workplace helping you more effectively execute your priorities. What are your priorities?

If you know what is important and have the intensity to focus and dedicate time to those things, then your foot is on the gas moving you in all the right directions. When your foot falls asleep make sure you look around and make sure you are where you intended to be. Finding yourself off course is less critical than moving quickly and correcting direction – think of it like Agile development for living.

Microsoft asked “Where do you want to go today?” with the help of Wieden+Kennedy, a bold question in a time where computers were in the infancy of becoming bullet train to station you. Aspire to the grander responsibility of making a better you by spending your time attentively on the activities you love. Along the way help everyone you can do the same. Stop fretting over the destinations and start getting there intently. How we do what we do is as important as the doing and destination. The world is happy to pay you to do less. What is your time worth?

Inspired in part by:

Music by The XX

Attention and Intelligence by Johna Lehrer

Riding my newly acquired 2004 MV Agusta Brutale