Invention


25
Oct 09

The state of the art is falling short of dreams

Among the publications of Moses King is a curious postcard titled N.Y.  11 Future New York “The city of skyscrapers”. John Timberman Newcomb, teacher at University of Illinois, Urbana-Champaign, wrote a piece titled The Footprint of the Twentieth Century: American Skyscrapers and Modernist Poems citing it as being published sometime in 1913-1918. I picked my copy up at a local store that sells old and used postcards.

N.Y. 11 Future New York "The city of skyscrapers" (Front)

N.Y. 11 Future New York "The city of skyscrapers" (Front)

The back reads, “Future New York will be pre-eminently the city of skyscrapers. The first steel frame structure that was regarded as a skyscraper is the Tower Building at 50 Broadway, a ten-story structure 129 feet high. There are now over a thousand buildings of that height in Manhattan, and hundreds in course of construction. The best known skyscrapers are the Singer Building, 612 feet height the Metropolitan Building, 700 feet high, and the Woolworth Tower which towers above them all at rises to a height of 790 feet. The proposed Pan-American Building is to be 801 feet high.”

N.Y. 11 Future New York “The city of skyscrapers” (Back)

N.Y. 11 Future New York “The city of skyscrapers” (Back)

For comparison, The Empire State Building is 1,472 feet including the spire, doubling what the 1900’s regarded as towering. It remains one of the tallest buildings in America and is currently number 15 world-wide. An impressive iconic structure, the Empire State Building is far from the vision that this postcard imagines.

Modern futuristic movies reach out into space (2001, Star Wars), explore extraterrestrials (ET, Alien) and robotic life (Short Circuit, Terminator). Others imagine close calls with the end of humanity (I Am Legend, Men in Black). Others yet explore genetic (Gattaca) and psychic phenomena (Minority Report). To make these movies commercially accessible they are kept edgy-plausible. In comparison, the minds of the 1900’s went far more radical imaging a metropolis of buildings stacked upon buildings with rail cars at high elevations and the possibility that a person’s world may be contained within one building. Movies have riffed on these concepts but at 750 ft, the Woolworth Tower was a far from the futuristic city New York was thought to become.

In general, the current state of futuristic thinking lacks radical imagination. The fiction has become too accessible offering probable possibilities instead of the kind of “what if” thinking that raises the societal consciousness – what could be beyond what we think.

There was a time that my work focused on managing technology diffusion and amplifying the volume on innovative activity at IBM. It is a space where there is literally no shortage of work to be done at every level. While people tended to focus on the tangible build out of infrastructure or web experience that facilitated innovation access, most failed to see how important the dream was. For example. “what if 30,000 employees were always running the n+1 version of the IT experience?” Dreams are lenses that provide a critical filter and check point as things naturally evolve and depart from the original motivations.

Making innovation accessible is an important part of the Darwinian selection. A more interesting topic is pushing innovation beyond current understanding. Quite simply, the majority of innovation today is incremental or copy cat – applying something from one domain to another in hopes it might be useful in a different context. Certainly interesting exploration, but not what I would call transformative. It seems real innovation comes in the form of individuals and when they move on for whatever reason, so does the dream. Who in your world is a dreamer that has started many fires but whose fires seem to be smothered or worse yet have burned the wrong forest?

Consider what is still an impressive demonstration, Jeff Han’s demo at TED in February 2006. It is 2009 and the best we have seen of gesture based and multi-touch, pressure sensitive computer screen technology and the best we can point to is Apple’s application in their mobile devices. More importantly, notice the first demo Han shows exploring human lava lamp interactions – more sophisticated than current interaction experiences that exploration is relegated to research scientists. The few hundred of audience members, purported to be some of the most connected in the world, were impressed and unmoved to imagine a different computing world, or if imagined selfishly horded.

What is beyond web-based anything, micro-blogging, social flows and the constant meme generation? I am not tired of the world we live in, but who is imagining the world beyond. If we simply evolve from here, the future will fall short, just like the New York and cities that never became. Some cite the state of the economical climate as the reason for such underwhelming thinking. I think it has been here for many years and it would be a good time to shake it up. If you are a dreamer, a futurist, a creative thinker, why is your volume so soft? The future is here and we need bigger thoughts.


12
Oct 08

Creating the future while minding your business

The last day of the Buckminster Fuller exhibit at the Whitney delivered many surprising moments of genius. Visionary and inventor, Buckminster is an innovator’s innovator. He saw the value of drawing upon interdisciplinary fields to inform a unique and faceted view of the world. His work is grounded in helping people with a do “more with less” attitude that extended to environmental impact. While it is easy to hand wave this exhibition as an old time futurist, his philosophy alone was worth absorbing.

There are many ways to go about change. Over the last couple of years, innovation has become all the rage. It is seen as the fundamental approach to growth. Companies exist to deliver value to customers through the creation of products and services. Through the innovation contributed by products and services companies compete for higher sales, larger market share and if they are lucky the hearts of their clients and customers.
Companies also consider innovating on their business a key model for transformation. Many change makers push against the system to get it to change, to innovate and evolve. In the end, the fastest and most exciting opportunities are those that usurp the existing establishment. They politely and subtly thumb the current way of thinking, in favor for an alternative approach, one that could change the landscape completely. Apparently, Buckminster Fuller saw this approach as the only viable approach to change.

You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.

R. Buckminster Fuller

The resistance to change, even from the most progressive is an adversary that drains the innovator directly. More time is spent talking than doing. People argue about subtle points to maintain the current course and speed. My father taught me at a young age that if you always do what you always have done, then you always get what you have always gotten. What is difficult here is that it takes the majority of workers to deliver on today; after all, it brings in the money to create for tomorrow. In order to remain viable companies need to invest just as heavily in inventing and innovating for tomorrow. Traditional R&D organizations are no longer the primary source of innovation and there is lots of research that suggests answers is in the masses. This is an area where maybe only a few are required to institute change.

Never doubt that a small group of dedicated people can change the world. In fact, it is the only thing that ever has.

Margaret Mead

No one wants what he or she has today, but if that is all the people of a company spend time doing, then how could any expect anything more than a game of catch up? Something far more radical would be to create an organizational structure that enabled the pursuit of both present and future with equal vigor.

Change is a critical part of business. Fuller’s attitude toward creation, focused on his contribution without regard to if the world was ready. The world catches up and regardless of success is influenced by the doing.


27
May 06

Managing Innovation

On the first of February, I accepted a new assignment managing an IBM innovation team – WebAhead. This new opportunity came as part of a reorganization where the Technology Adoption Program (TAP) and WebAhead came under the same manager. My previous work, conceiving and co-founding TAP, is still with me and has become invaluable in understanding the challenges of inventing and innovating and having those outcomes impact the company broadly. Managing technology adoption or as some like to refer to it as technology diffusion is a key part of the mix – both are part of managing innovation, but a smaller part. In my case, I am managing the software development side of an innovation team – a group of developers that sit alongside systems administrators on a raised floor lab with an impressive amount of infrastructure and connectivity. What we work on, how we work on it, which people we collaborate with and when & how we deliver a given technology all determines the gait of innovation and our ability to transform the company – not just through new technology, but through leadership and cultural change. The creative outlook for this team is critical in its evolutionary output and certainly fundamental to its ability to invent completely new systems. Both the managing and creation of innovation is art.

The best way to predict the future is to invent it - Alan KayAs part of my drink from the information fire hose, I reviewed an article by Lars Erik Holmquist, “Inventing the future.” He presents the notion of predicting the future by inventing it (Alan Kay) and that one way might be to use user-driven innovation, where unlikely (extreme) users are engaged with new technology. (e.g. Find a group of fire fighters and show them a miniature wireless video camera intended for bank ATM monitoring) It is an interesting idea, a brainstorming technique that focuses on a group of like minded people that might think differently about a given technology. The seductive part is that it is an outside perspective that is irrefutably valid, because while they are engaged around the technology they are users of their ideas. Now, of course, this gave me some interesting thoughts around how we might approach some of our resources as define what we work on and how we innovate.

One of the key aspects of the Technology Adoption Program is helping identify, understand and interact with early-adopters, the users of early work. They tend to be a engaged and vocal group, willing to contribute in exchange for access to the latest stuff. Early data analysis confirms our ability to herd cats (early-adopters) and I wonder, what we might find if we repeated Holmquist’s user-driven innovation technique with segments of our early adopter community? This raises the flags of all the usability professionals, “do you even really know what kind of people make up your community?” The answer is sort of, but yes, I agree, we would need to do a deep dive on this. The second thought was, could we build a process and set of measurements around this technique to help articulate the value this method brings? Could we end up being able to compare its relative value to other methods of focused invention and innovation and then correlate when which technique provides the best output?

On any given day the lab is buzzing with the team understanding what it is we are building and the architecture and development that paves the way to get there. I am a believer in the idea that managing innovation is largely an art and in that way excited by the notion that we might create, discover and integrate other “paintbrushes.” While the brush does not make the painter, it can inspire and participate the creation of the painting and the development of the painter.


21
May 06

Green Osmanthus – my cup of ingenuity

Ineeka box and brewing teaA few weekends ago I made a stop off to a Wild Oats Market down the road to explore their options for tea. If I remember right, it was a particularly stressful time at work and tea always seems more soothing than another cup of joe.

On a high shelf, a satin silver tin box caught my attention amongst all the organic colored tea boxes promising added clarity, reduced headaches, cures for the sick and peace of mind. It was a tea box from Ineeka (which means little earth). I am a fan for package design and the box was nice to hold – it had weight and it opens slowly because of the extra think lid. The front label was simple, reading Green Osmanthus Ingenuity. It promised whole leaf tea in a pre-measured BrewTache, something that seemed innovative – the picture alluded to how their system worked a winged tea bag that does away with all the traditional tea steeping fuss. Opening the tin, smelling the subtle aroma and removing a silken bag communicates that you are in for an exceptional experience. You carefully tear off the top of the bag revealing the loose tea leaves. A gentle pull on either side of the bag offers two little wings that hug the sides of your chosen mug steeping the leaf blend in water. The color after three minutes was a wonderfully spring green and the first sip was gentle and honey toned. Cleanup is simple and controlled with a lift up and soft squeeze the left over water is removed from the bag and discarded. The experience is so nice that when it ends you wishing it was just a Tetley tea bag – cheap and wasteful – so brewing another could go unconscious.

Ineeka open box Ineeka open bag