Technology

The state of the art is falling short of dreams

Among the publications of Moses King is a curious postcard titled N.Y. 11 Future New York “The city of skyscrapers”. John Timberman Newcomb, teacher at University of Illinois, Urbana-Champaign, wrote a piece titled The Footprint of the Twentieth Century: American Skyscrapers and Modernist Poems citing it as being published sometime in 1913-1918. I picked my copy up at a local store that sells old and used postcards.

N.Y. 11 Future New York "The city of skyscrapers" (Front)

The back reads, “Future New York will be pre-eminently the city of skyscrapers. The first steel frame structure that was regarded as a skyscraper is the Tower Building at 50 Broadway, a ten-story structure 129 feet high. There are now over a thousand buildings of that height in Manhattan, and hundreds in course of construction. The best known skyscrapers are the Singer Building, 612 feet height the Metropolitan Building, 700 feet high, and the Woolworth Tower which towers above them all at rises to a height of 790 feet. The proposed Pan-American Building is to be 801 feet high.”

N.Y. 11 Future New York “The city of skyscrapers” (Back)

For comparison, The Empire State Building is 1,472 feet including the spire, doubling what the 1900’s regarded as towering. It remains one of the tallest buildings in America and is currently number 15 world-wide. An impressive iconic structure, the Empire State Building is far from the vision that this postcard imagines.

Modern futuristic movies reach out into space (2001, Star Wars), explore extraterrestrials (ET, Alien) and robotic life (Short Circuit, Terminator). Others imagine close calls with the end of humanity (I Am Legend, Men in Black). Others yet explore genetic (Gattaca) and psychic phenomena (Minority Report). To make these movies commercially accessible they are kept edgy-plausible. In comparison, the minds of the 1900’s went far more radical imaging a metropolis of buildings stacked upon buildings with rail cars at high elevations and the possibility that a person’s world may be contained within one building. Movies have riffed on these concepts but at 750 ft, the Woolworth Tower was a far from the futuristic city New York was thought to become.

In general, the current state of futuristic thinking lacks radical imagination. The fiction has become too accessible offering probable possibilities instead of the kind of “what if” thinking that raises the societal consciousness – what could be beyond what we think.

There was a time that my work focused on managing technology diffusion and amplifying the volume on innovative activity at IBM. It is a space where there is literally no shortage of work to be done at every level. While people tended to focus on the tangible build out of infrastructure or web experience that facilitated innovation access, most failed to see how important the dream was. For example. “what if 30,000 employees were always running the n+1 version of the IT experience?” Dreams are lenses that provide a critical filter and check point as things naturally evolve and depart from the original motivations.

Making innovation accessible is an important part of the Darwinian selection. A more interesting topic is pushing innovation beyond current understanding. Quite simply, the majority of innovation today is incremental or copy cat – applying something from one domain to another in hopes it might be useful in a different context. Certainly interesting exploration, but not what I would call transformative. It seems real innovation comes in the form of individuals and when they move on for whatever reason, so does the dream. Who in your world is a dreamer that has started many fires but whose fires seem to be smothered or worse yet have burned the wrong forest?

Consider what is still an impressive demonstration, Jeff Han’s demo at TED in February 2006. It is 2009 and the best we have seen of gesture based and multi-touch, pressure sensitive computer screen technology and the best we can point to is Apple’s application in their mobile devices. More importantly, notice the first demo Han shows exploring human lava lamp interactions – more sophisticated than current interaction experiences that exploration is relegated to research scientists. The few hundred of audience members, purported to be some of the most connected in the world, were impressed and unmoved to imagine a different computing world, or if imagined selfishly horded.

What is beyond web-based anything, micro-blogging, social flows and the constant meme generation? I am not tired of the world we live in, but who is imagining the world beyond. If we simply evolve from here, the future will fall short, just like the New York and cities that never became. Some cite the state of the economical climate as the reason for such underwhelming thinking. I think it has been here for many years and it would be a good time to shake it up. If you are a dreamer, a futurist, a creative thinker, why is your volume so soft? The future is here and we need bigger thoughts.

Behavior / Business / Communication / Creatvitiy / Information architecture / Participation / Technology — No Comments
29
Aug 09

The pen to paper transformation

The physical practice of writing, drawing and doodling is at the heart of constructing high-bandwidth content for low-bandwidth fluid consumption. Yet, there are few people that actually practice these methods. Of those that do, the technology mediated construction of content vaporizes the artifacts associated with the experience. People still benefit from keeping a digital diary, but all the edits typical of pen are erased to leave a final pristine form.

Simplicity is often thought of as minimalism, however there are plenty of complicated things that appear simple – look into biomimicry for examples and inspiration. Simplicity is possible with more thoughtful design. Being thoughtful requires clear understanding of evolving thinking – a reason people love to study the work of others to help define their own.

Zack Arias has become a wonderful source of thoughtful content. Recently he posted a photograph of his whiteboard where he was thinking through the end-to-end experience that his clients have when working with him. It conveys an enormous amount of information that clearly transpired of a much longer period. The final product is something the viewer has the honor of appreciating, while Zack had the hard work adding and editing the realities of his business and priorities. Zack gets the transformation in how he thinks about his business, while the viewer simply gets to peer onto the artifact.

Dr. Michael Wesch has been working with the LiveScribe SmartPen which records the audio and markings of the author in digital form. It can then be explored and shared in video progression with others. The author gets additional benefit being able to play audio associated with any note by tapping. What is wonderful is that Dr. Wesch is also sharing how he filters, structures notes and draws relationships with his content, all in the context of the presentations of his students. This is an improvement over the whiteboard where the viewer is regulated to one state of a product. While a lot can be teased out with Wesch’s smart pen experiment, we do not in fact understand what he is thinking. We do not know his transformation.

A sample of what the action pad looks like.

Behance is a company that creates products and services that help provide order to what can seem like creative madness. In fact, they help bring simplicity – clarity – to the numerous aspects of thinking. They break things down into preparation, actions steps, back-burner thoughts and unlined but dotted work spaced that facilitate diagrams and writing the same. This is an example of encoding a structure to help replicate behavior. It comes from patterning after a methodology that mediates the structuring of creative thinking. As a tool, this method and its papers facilitate – we hope – more clarity and hopefully more simplicity. Again, there is no way to capture someone’s transformation, except possibly in his or her progression through the framework.

Now, if only more people took a pen to paper to write, draw or doodle. There is no shortage of content creation, but we lack the records of the experience. We snap endless photographs and videos to simply flood and archive the world. People love to say it is the journey and not the destination. What if there is no destination and not enough people are journeying?

Consider the complexities in your art or business. What are your most complex challenges? Can you gauge from your work products how evolved your thinking is? What we present is a direct representation of how clearly we think and evolved our thoughts are. Yet, the majority of examples of slides and diagrams show the garbage dump yet to be wade through. When was the last time you saw a white paper? When was the last time you read one? There is a class of people that know, writing anything at all puts you in a position of leadership. There is another class that actually reads it and sees the mess. The only way to come to deep understanding is to work though it, be it with a whiteboard, a SmartPen or Behance pad, and allow the transformation to occur with your thinking. It can be done digitally, but there is something more impactful in picking up a pen and placing it to paper, that captures the evolution as you think that represents to the author the journey and to all others, the result.

Color / Design / Photography / Sharing / Technology — No Comments
20
Jul 09

Obsessing on color: Getting i1Display to calibrate dual-display video

Color calibration is one of those things that you buy relatively expensive gadgets to asses and correct deviations in visual displays. If you care about your digital imaging process, calibration is critical – buying the gadgets that help simply provide a piece of mind that what you see is as close to what it should be as possible. Add an extra display, as I did, and suddenly you are thrown into the depths of color correction. You never knew how different displays could be.

I use an Eye-One Display 2 by GreytagMacbeth on my two Lenovo ThinkVision L201p displays driven by an NVIDIA Quadro4 980 XGL. Xrite, the owners of GreytagMacbeth recommend using two different video cards as not many dual-display cards allow different profiles to be applied independently. They rely upon the underlying operating system to automate the monitor selection and profile setting. Naturally, Microsoft has a utility that will allow you to apply a different color profile for each display attached to a given system. That is where their guidance stops.

If you have tried this yourself, one of the things you will notice is that simply setting the “primary display” setting on your display properties control panel doesn’t do the trick.

This will tell the i1Match software where the i1Display 2 device is, but from what I can tell, it continues to work with the other display’s color profile. At first, I thought it was enough to save the different profiles out with different names and then activate them with Microsoft’s Color Control Applet. Short answer, is that the two displays looked wildly different. Here is what I did to get it all working.

Calibrating two displays driven by the same video card with the i1Display 2

First, download the Microsoft Color Control Panel Applet for Windows XP (that’s what I run so maybe there is something else for other versions of Windows).

Second, calibrate you first monitor. I use the i1Match Software that came with my i1Display 2.

Third, save the profile with a name that will indicate which display it is for. For example, “Monitor_6-29-2009_Full_Left.icc”. This tells me not only the date, but how much of the calibration process I followed and for which monitor, in this case, the left one.

Fourth, swap your monitor cables. I know, so simple! Repeat steps 2 and 3.

Fifth, swap your monitor cables back.

Sixth, open up the Microsoft Color Control Panel Applet and assign the new color profiles to your displays. iMatch Software will have certainly screwed this part up, so remove all the profiles that are no longer relevant. Assigning a profile to a display is easy after you have “added” it to the possible selections.

At this point, your displays are calibrated. A simple verification test is opening a photograph and dragging it across the displays to notice any variations. This is what let me know there was a problem the first time, one was noticeably warmer than the other. After following the above, each represents the image the same way – let us hope faithfully!

PERL / Programming / Software / Software Development / Technology / WebSphere — 1 Comment
19
Dec 08

Winding down. Hacking PERL.

Vacations are for getting away from work and resting from the daily grind. Yet, almost everyone seems to need a week to unwind before getting to relax. My week of unwinding was productive.

During my last workweek, I was helping an employee configure Apache to simplify her life. While poking around on the development machine I noticed that the team was creating multiple WebSphere Application Server profiles. WebSphere Application Server (WAS) is IBM’s J2EE platform and it supports the ability of running multiple instances of the runtime environment without installing the product several times. This can be a very powerful feature and in the case of my team, they were simply doing it for isolation. It allows each of them to manage an instance of WAS without worrying about affecting other peoples work. While this is a development machine, apparently one of the applications it ran is less “in the works” than the others. This presented a problem, when I wanted to front-end my employee’s application (the one I just configure Apache for) with the web server.

You see, in a typical WAS setup, there is a web server that receives requests from an end user’s web browser. Web servers are extremely good at serving static content, executing CGI scripts and connecting to FastCGI applications. To hook into this layer, WAS loads a plugin that reads an XML configuration document to understand what it should do. This document, among other things, maps which URL paths should be passed on to WAS. For each WAS profile, a new plugin-cfg.xml file is generated. This makes sense, because each of these profiles is a different environment. The challenge is that the WAS plugin Apache loads can only read one XML file. So, what do you do when you want to map multiple WAS profiles to a single web server?

A few months ago, I remember the manager of the systems team we work with describing how this was a manual process and when he had more time, he would automate it. This led me to search and find a link for Lotus Connections documentation, “Mapping multiple WAS profiles to a single IBM HTTP Server,” that described the manual procedure. Using this as my guide, I updated the plugin-cfg.xml file manually and my employee was all set. It worked as expected and that was that. My last workday was the following day and yet I was compelled to automate this during my wind down week.

PERL is my programming language of choice when it comes to working with text and it fits perfectly for this task – merging two plugin-cfg.xml files. There are four XML nodes to consider when merging these files: VirtualHostsGroup, ServerCluster, UriGroup and Route. The latter three are easy because they just need to be copied “as is” into the merged XML document. VirtualHostsGroup however needs to be merged. Moreover, while the example from the Lotus Connections documentation shows a VirtualHostsGroup stanza named “default_host” and because this is XML, to do this responsibly we need to presume there could also be a VirtualHostGroup named something else. So, not only do we need to combing the children of all VirtualHostGroup nodes, we need to persist these nodes even if the named node in one XML file is not in the other.

With the help of XML::LibXML and XML::Tidy this task is simple enough. The following script takes three arguments, the file name of first XML document, the second XML document and the new XML document. It merges the second document into the first, inserting changes after the existing XML nodes. This approach ensures the file appears in a more logical human readable fashion. The formatting options available in LibXML disagreed with my aesthetics, so I added a dependency on XML::Tidy, which while cleaning up the document, makes it too neat. Oh well. The script could be used multiple times to merge several plugin-cfg.xml documents. For full disclosure, the IBM documentation for Lotus Connections mentions:

Do not complete this procedure if you are planning to add the multiple profiles to a node in a network deployment. In that case, you can define a Web server for the node and map only the node to the IBM HTTP Server.

I have not looked into what happens or what would need to happen to support multiple profiles in a network deployment. My last disclaimer is that I have tested this many times with a few edge cases. As with any software, it may have bugs, so test it on your documents before using this in a production environment. I will not be held liable for damage you create using this script. For that matter, if you plan to use it commercially, you should email me to discuss a license. Let me know if you find a bug or have suggestions.

Download wpcMerge.zip.

Business / Copyright / Photography / Sharing / Software / Technology — No Comments
30
Nov 08

Copyright doesn’t mean don’t use

When the Creative Commons forged a more progressive look copyright law, enabling content creators legal power to elect specific use of their works, a cultural movement ensued. Until that point, copyright law reflected a historical component of intellectual property protection vital to commercial endeavors, but presented obstacles to reuse. Any of the various combinations of the Creative Commons license permit specific opportunities to a consumer of the assets, turning copyright into a layman’s device, clarifying for both creator and consumer a license that is compressible and deliberate. Copyright doe not mean “don’t use,” it just presents additional barriers because it lacks the varietal nature of the Creative Commons. Copyright is very specific, that the author of the content holds all rights and in order to use it, one would need to contact the author for permission or license. This appears to be a great inhibitor and makes a great compliment to the more explicit Creative Commons licenses. As the Creative Commons site explains, “Creative Commons defines the spectrum of possibilities between full copyright — all rights reserved — and the public domain — no rights reserved.”

So, while it is possible to permit some level of sharing and remixing in the end the license still reserves rights to the work. Copyright on the other hand reserves all rights. In cases where you want to know and be in control of your work, copyright is what you want.

While people tend to understand that they usually own the copyright of their creations, they do not realize the limitations of restitution if the work is not registered. Specifically in the United States, failing to register your work limits the amount of damages one can seek or be awarded in court. While my living is not made based on my photography, I have chosen to explicitly copyright my work, which includes registering it with the U.S. Copyright Office.

Several sites discuss how to do register work with the U.S. Copyright Office. (e.g. ASMP and Peter Krogh) More recently, there is a great series that Photoshop User Magazine is running, “The Copyright Zone” and some great posts over at Scott Kelby’s blog.

The online copyright registration tool is your typical solution that was constructed to the letter of the requirements, which is to say that most people will find it rigid and cryptic. There is a lot of documentation to help bolster your confidence, but at some point, you simply need to take the plunge. Here are three tips that made my life much simpler.

First, if you decide to upload your work, you are sure to notice the warnings of 30 minutes per upload. This might cause some panic depending on your connection to the Internet, but you need not be concerned. Interestingly enough, no one mentions that you can upload many times. In practice, this means any specific upload is limited to 30 minutes, but you can continue to upload as many times as is required to transfer your collection. Each upload is logged and displayed as part of your submission. It takes a few minutes for the system to show each transaction (my guess is they scan for malicious code), but if you do not see your uploaded work, then they never received it. You can call or email for verification or upload again to make sure. For those of us registering an entire years worth of unpublished work, this is important!

Second, you will read about the format of submission. Some people advocate for individual images and yet others talk about contact sheets. Having called the U.S. Copyright Office for guidance, apparently, a digital contact sheet is acceptable. This really simplifies the registration of unpublished works. I used Adobe Lightroom v2 to generate digital contact sheets (4 columns, 5 rows) with the filename and date taken under each image. All the guidance says that the image needs to be clearly visible on small displays. I chose to export at 300 dpi and in JPG format. At 300 dpi the contact sheet will effectively show 20 images to a page while allowing the individual image to render beautifully at over 580 pixels in the longest dimension. Digital contact sheets allow for fewer uploads, while presenting the work in high quality legible form. If you are a Lightroom user, you are welcome to the template I used.

Third, the online copyright registration site recommends using ZIP compression as a means of uploading many files. While using zip on JPEGs yields less space savings than on other files, I used it to simplify my uploading. I numbered them 1 of X to ensure my logic was clear. Additionally, this will allow a copyright examiner to reconcile uploads just in case I submitted an archive twice. Finally, WinZip is offering aggressive compression mechanisms, specifically for images. I used legacy compression to ensure compatibility. Compression programs have come a long way, but in this case, interoperability was the priority.

Disclaimer: I am not a lawyer. My comments here are a documentation of how I approached registering photographic works and may not apply for your use. Please consult an IP lawyer or the U.S. Copyright office if you want to verify you are following acceptable procedures.

Agile Development / Behavior / Business / Leadership / Product Development / Software / Software Architecture / Software Development / Technology / User Centered Design / User Experience — No Comments
10
Nov 08

Prototyping can lead to remarkable outcomes

Prototyping is something software builders leave to user experience professionals and that is completely insane. Prototyping should inhabit everyone’s being. It is an opportunity at any step of any process or creation. There are too many first drafts called final drafts, especially in software.

Regardless of your software development methodology, agile or waterfall, there is always a notation that says, “Take time to prototype.” Practitioners speed by this phase as if it were distracting from the final form. Project leaders receive pressures to deliver more, in less time and at or under budget. Where in that formula is prototyping placed at the top?

Some companies handle this by creating smaller development teams, housed in research and development or branded agile extensions of the larger delivery organization. This is where people think the prototypes come from. Does location, context or reporting structure have any bearing on how real software is?

pro⋅to⋅type [proh-tuh-tahyp]
noun, verb -typed, -typ⋅ing. –noun

the original or model on which something is based or formed.

someone or something that serves to illustrate the typical qualities of a class; model; exemplar: She is the prototype of a student activist.

1595–1605; < NL prōtotypon < Gk prōtótypon, n. use of neut. of prōtótypos original.

When I joined a skunk works team at IBM directly from college, everyone said they created prototypes. These prototypes were designed and delivered to scale to the entire enterprise. People called them prototypes to set expectations and help the traditional brass understand why a one-year project might be delivered in three months. Rarely was there anything approximating a prototype – well maybe the very first version.

There have been notable individuals that would have the courage to rewrite what they had coded to achieve greater aesthetic or optimal execution. It is a humbling, empowering and inspiring experience to throw out your current work in attempt to write it again better than before. This is the closest I have seen to developers creating prototypes and this is a rare occasion because we so easily rationalize how there is so little time, so little money and so much more to do.

First drafts make lame software, hence we iterate in hopes to accelerate the separation of curds and whey. In the end, this is not prototyping. Prototypes offer the opportunity to understand what is uniquely delivered by the solution, what is important to end-users and how the way the solution is built helps or hurts those two points. This is why the process often ends up being a user experience deliverable. The challenge and thus opportunity, is that maybe what is deemed important is unfounded. Maybe the feedback users provide is based on a poor articulation or misguided offering.

Prototyping in software development educates the architects, the developers and, in turn, the user experience professionals. By building relatively low investment prototypes through rapid development tooling, the notion of throwing the resulting build away seems palatable. It offers the opportunity to learn without entering the software delivery cycle – skipping the prototype is the quickest way not to have freedom to try things. Once there is focus on solution delivery, everyone creates a context that prevents the exploration of what is right. Everyone is left to struggle with making what gets delivers as good as it can be, given the circumstances.

This is all likely generalizable to many professions. Creative types work through revisions as part of their craft. Prototypes educate you, your team and others to the importance of the end direction. It forces everyone to approach the real work with purpose and limits the exposure to making poor decisions under pressure or pretense. Spending the time up front pays everyone back during and after delivery and yet it is not prioritized as such. Instead, we hope that professionals executing a good enough approach will deliver something remarkable.

Books / Business / Communication / Community / Consciousness / Culture / Design / Education / Leadership / Participation / Relationships / Taxonomy / Technology — 1 Comment
28
Jun 08

I think ICANN

ICANN is loosening the rules around domain suffix at the detriment of having any meaning and comprehension embodied in a hostname. URLs need more thought, not freedom. Even ICANN’s CEO brings the move down to vanity plate level contribution. Apparently, the Internet was running out of space.

The potential here is huge. It represents a whole new way for people to express themselves on the Net,” said Dr Twomey. “It’s a massive increase in the ‘real estate’ of the Internet.

We have numerous examples of shooting ourselves.

Nine kids under 19 years of age will be killed with a gun today. 30% will have intentionally taken their own life. Even if we want to dispute the fact, suicide by handgun exists and people are not managing their relationship with firearms well. Consider the recent Supreme Court ruling objecting to a Washington D.C. ban on hand guns. Sustaining laws like this one does not actually make things safer, it just makes them illegal. We have speed limits and many of us do not follow those. Yet cars kill just fine at a rate of five to six thousand teenagers per year.

Some schools in some states attempt to teach safe sex. The Henry J. Kaiser Family Foundation reports that children have sex at around age 17. Include other forms of sex and those polled report almost 50% of males having received oral sex and 39% gave. So kids are sexually active and there is a movement to focus on not having sex, not how to do it safely or how to be smart about it. An NPR story reported…

…Harvard’s Kennedy School of Government finds that only 7 percent of Americans say sex education should not be taught in schools.

If we are in such agreement, we should start measuring how many of our children’s decisions around sex are well informed. Remove the issue of if their decision is something we personally agree with and simply ask if they felt they were informed.

No one disputes, though, that many were delighted to discover they were pregnant. “Sweet!” one of them shouted in the school nurse’s office. The school superintendent admitted: “They were not trying very hard not to get pregnant.”

From Financial Times, The ideology of teen pregnancy (Gloucester High School Pregnancy Pact) by Christopher Caldwell

Prescription drugs seem to be all the rage. Some might naively interpret that the war on drugs must be almost over if kids are turning to medicine cabinets. Or we could simply be inspired by Dr. Twomey and say that we have a massive increase in the ‘real estate’ of drug market.

Structured naming lets us work and communicate meaning. Our world works in abstractions. We cannot possibly consider the totality of our own lives, the community, the nation or the world without coming to a screeching halt. Abstractions allow us to consider just enough of reality to work with it. Loosely regulated naming is not a good thing. One lesson we can apply from corporate life is that things done by committee often fail or are fraught with issues. It lacks leadership and puts the idiocracy into the lead.

A recent article in the Atlantic, Is Google Making us Stoopid? by Nicholas Carr, talks about our increasing reliance on the intelligent Internet and our own asymptotic tendency away from our rich, educated and thoughtful past. One can only hope that Internet naming is just a fluke, that this is not just another data point of stupidity.

Behavior / Business / Community / Innovation / Leadership / Participation / Social Networking / Software / Technology / Web2.0 — 1 Comment
29
May 08

The success of participation

One of the magical things about grassroots computing – grassroots anything probably – is that any success is decided by the participants. This basic rule is what ensures support but perplexes companies who want to make money from the productive application of technology. Users of technology do not overtly care about the monetary value of technology which is what makes it even harder – we are all quite content to use something we deem useful even if – and often even more if – we are delighted by it.

One of the challenges companies fall into is trying to create a community or an online social experience where there is no compelling groundswell. Online community development and certainly grassroots computing are not about technology, so building something rarely begets either.

Web 2.0-ifing existing applications is often a sure way to move further away from productive. The only time it helps is when the existing solution has a decidedly undesirable experience and the aspects of grassroots activity might result in better outcomes. Adding a set of widgets tells people you acknowledge and recognize the movement, designing or conceiving business with social computing as a core heartbeat tells people you are the movement. If you are successful, you did it right otherwise you learned a lot.

If the barrier to progress focuses on a framework articulating the values of the past or present, then the outcome will be one that follows instead of leads. There is plenty to be done meet the expectations of traditional returns on investment, but they will necessarily either limit innovation or shape the potential successes. To be really leading edge new measures and values are required that articulate the future state. Without this it is all smoke and mirrors.

Behavior / Books / Communication / Culture / Identity / Interaction / Participation / Relationships / Social Networking / Technology / User Experience / Web2.0 — No Comments
5
Apr 08

Getting the brain to swell

Clippinger turns to Robin Dunbar and colleagues to show that there is a correlation of neocortex development (thinking and problem solving) and membership size in social groups.

…the evolutionary success of Homo sapiens can in large measure be attributed to its ability to manage complex social relationships.

Page 57 from A Crowd of One

Clippinger pulls a great passage from Dunbar that describes the notion that what challenges an individual animal is tracking the societal groups in which it partakes. Dunbar then offers another view that maybe it is not the quantity, but the quality of the relationships. The following page explores the famous statistic that people successfully organize informally at groups of 150-200.

This book continues to have botox on the brain moments with the occasional brilliant series of pages. It is as if Clippinger started with a fantastic 80-page paper that inflated to fill a book. Regardless, the gems make you want to commit concept to memory.

One behavior that continues is the incessant friending activity on social sites, regardless of the site’s purpose. Sites even suggest other people you might know and connect. As interconnections grow, the network inherently diminishes in quality. The notion of identifying a connection with another person, community or organization is a simple enough activity. Maybe adding the need to classify those connections beyond a binary state was an inhibitor to adoption. Was this something FaceBook noticed, or was it simply that the creators never had higher intentions?

Moving beyond high-level classification, the next useful articulation is quality – how connected are we? There is plenty of work and math that can analyze these issues, however it all presumes having access to the data. Moreover, are my behaviors in online social spaces reflective of connected I am to my network? The data analysis is inherently reliant on the accuracy and relevance of the data. Might I love someone dearly that I hardly interact with online? Again, this level of analysis introduces yet another step to organizing our view of the societal graph and might be prohibitive to adoption.

On a related but separate note, some interesting user experience work is being done in the MIT Media Lab around visualizing and managing the adhoc face-to-face social network. Check out the project called Snap N’ Share by Nadav Aharony, Andrew Lippman and David Reed.

This brings us back to the point that humans are able to execute each of these tasks – identification, classification and qualification – without trouble. Short of disease, it is safe to assume that forgotten people accurately reflects their status on our societal radar. The hope of the articulated social graph being leveraged by technology is that maybe we will finally see what we are missing.

What is beautiful about the notion that humans have been so successful because of our ability to manage relationships is that it is startlingly not about being an individual. At an individual level, it is the quality of the relationships we create, but it is the group that benefits. What would we even do with an optimized view of society and is that discussion really absent from society?

The success of social spaces rests in their ability to create and support meaningful relationships. The proliferation of week ties in the social graph is noise in what could be a high fidelity signal. In the end, meaning is embodied in the people and the technology is just an enabler. What might these spaces be like if the only goal was to support meaningful connections?

Behavior / Communication / Design / Industrial Design / Interaction / Relationships / Technology / User Experience — 2 Comments
10
Feb 08

Messin’ with the iPhone

People are sensitive about technology they bond with and the iPhone is a recent example. Infoesthetics picked up Edward Tufte’s comments and critique of the iPhone and the reaction of Christopher Fahey, the information architecture practice lead at Behavior. You need not imagine the cat hiss of the commentary that follows either blog post, a quick glance reveals the emotional charge often experienced when pointing at people wearing t-shirts that read, “Don’t mess with Texas.”

Tufte drops some gems at the end of his video commentary:

To clarify add detail.

Clutter and overload are not an attribute of information they are failures of design.

If the information is in chaos don’t start throwing out information, instead fix the design.

Something he credits the iPhone for doing while critiquing that some applications leave the user in what I think of as a Jelly Bean Land. Things look great, smooth, glossy and colorful, just like the high polish of Jelly Bellys. In a wonderful call back to the ways of academics, Tufte pulls together some readily available visuals to illustrate his point – quite likely the work of his protégés. Messin’ with the iPhone is dangerous and exactly why someone needs to do it.

The two examples are the market view and the weather application. In short, each could offer higher data density, leveraging the characteristics of the high-res screen of the device, consistently reinforcing the uniqueness of the iPhone, not just relying on the improved touch screen, which will eventually be everywhere. However, people like Jelly Bellys and that is a tough argument. Many people like high fat, high-cholesterol, high sugar foods, but then are upset at their obese kids. Just because we like it, or that no one is complaining, is not a valid argument that it is right. In fact, there are plenty that agree, Tufte’s points are worthy, but his visuals leave too much and too little to the imagination.

His stock example is illustrated with a printed page (possible a portion of a printed page). The point is, see how much information could be displayed? Visually, it was awful. Everyone reveres the point, his text on sparklines and data density is biblical.

Lesson 1: When messin’ with the iPhone, offer visuals that are as esthetically pleasing as the ones in which you refer. It reduces the need to overcome the dissonance.

Tufte’s weather example actually draws upon lesson 1 (good job to whomever mocked up the improved weather experience). While not perfect, it demonstrates the added data density while maintaining some of the luscious visuals of the original weather experience. He adds a high-resolution weather animation below. It is a bit too large and reminds the viewer of low-def TV signals on a high-def, high-res TV. Conceptually fine, dangerously too real and hence offensive to those understanding it less as a direction and more as the solution.

Lesson 2: When messin’ with the iPhone, stay consistent in your accordance or violation with lesson 1. Again, it reduces the dissonance that the viewer has in understanding the presentation – consistency is highly explanatory.

Humans are fascinating creatures forming meaningful relationships with inanimate objects, often the ones that are soon perceived to be extensions of the self. Apple’s contribution to society is some of the best experience and industrial design ever, exactly what they are selling. Technically, it is all the same and yet they invest where people’s hearts are. A deeper reflection on Buddism and materialism reveals that there is no requirement to shed physically all material objects, but it is your ability to enjoy and simultaneously be indifferent of an object’s presence. Our appreciation for our present situation and detachment from it being so very necessary leaves a healthy mental balance. Many people will be buried with iPhones, but none of them will need them.

Spirited ThoughtGetting my head around my mind