Technology

Culture / Relationships / Technology — No Comments
5
Apr 08

Getting the brain to swell

Clippinger turns to Robin Dunbar and colleagues to show that there is a correlation of neocortex development (thinking and problem solving) and membership size in social groups.

…the evolutionary success of Homo sapiens can in large measure be attributed to its ability to manage complex social relationships.

Page 57 from A Crowd of One

Clippinger pulls a great passage from Dunbar that describes the notion that what challenges an individual animal is tracking the societal groups in which it partakes. Dunbar then offers another view that maybe it is not the quantity, but the quality of the relationships. The following page explores the famous statistic that people successfully organize informally at groups of 150-200.

This book continues to have botox on the brain moments with the occasional brilliant series of pages. It is as if Clippinger started with a fantastic 80-page paper that inflated to fill a book. Regardless, the gems make you want to commit concept to memory.People I may know

One behavior that continues is the incessant friending activity on social sites, regardless of the site’s purpose. Sites even suggest other people you might know and connect. As interconnections grow, the network inherently diminishes in quality. The notion of identifying a connection with another person, community or organization is a simple enough activity. Maybe adding the need to classify those connections beyond a binary state was an inhibitor to adoption. Was this something FaceBook noticed, or was it simply that the creators never had higher intentions?

Moving beyond high-level classification, the next useful articulation is quality – how connected are we? There is plenty of work and math that can analyze these issues, however it all presumes having access to the data. Moreover, are my behaviors in online social spaces reflective of connected I am to my network? The data analysis is inherently reliant on the accuracy and relevance of the data. Might I love someone dearly that I hardly interact with online? Again, this level of analysis introduces yet another step to organizing our view of the societal graph and might be prohibitive to adoption.

MIT Snap N' Share Screen shot

On a related but separate note, some interesting user experience work is being done in the MIT Media Lab around visualizing and managing the adhoc face-to-face social network. Check out the project called Snap N’ Share by Nadav Aharony, Andrew Lippman and David Reed.

This brings us back to the point that humans are able to execute each of these tasks – identification, classification and qualification – without trouble. Short of disease, it is safe to assume that forgotten people accurately reflects their status on our societal radar. The hope of the articulated social graph being leveraged by technology is that maybe we will finally see what we are missing.

What is beautiful about the notion that humans have been so successful because of our ability to manage relationships is that it is startlingly not about being an individual. At an individual level, it is the quality of the relationships we create, but it is the group that benefits. What would we even do with an optimized view of society and is that discussion really absent from society?

The success of social spaces rests in their ability to create and support meaningful relationships. The proliferation of week ties in the social graph is noise in what could be a high fidelity signal. In the end, meaning is embodied in the people and the technology is just an enabler. What might these spaces be like if the only goal was to support meaningful connections?

Design / Relationships / Technology — 1 Comment
10
Feb 08

Messin’ with the iPhone

People are sensitive about technology they bond with and the iPhone is a recent example. Infoesthetics picked up Edward Tufte’s comments and critique of the iPhone and the reaction of Christopher Fahey, the information architecture practice lead at Behavior. You need not imagine the cat hiss of the commentary that follows either blog post, a quick glance reveals the emotional charge often experienced when pointing at people wearing t-shirts that read, “Don’t mess with Texas.”

Tufte drops some gems at the end of his video commentary:

To clarify add detail.

Clutter and overload are not an attribute of information they are failures of design.

If the information is in chaos don’t start throwing out information, instead fix the design.

Something he credits the iPhone for doing while critiquing that some applications leave the user in what I think of as a Jelly Bean Land. Things look great, smooth, glossy and colorful, just like the high polish of Jelly Bellys. In a wonderful call back to the ways of academics, Tufte pulls together some readily available visuals to illustrate his point – quite likely the work of his protégés. Messin’ with the iPhone is dangerous and exactly why someone needs to do it.

The two examples are the market view and the weather application. In short, each could offer higher data density, leveraging the characteristics of the high-res screen of the device, consistently reinforcing the uniqueness of the iPhone, not just relying on the improved touch screen, which will eventually be everywhere. However, people like Jelly Bellys and that is a tough argument. Many people like high fat, high-cholesterol, high sugar foods, but then are upset at their obese kids. Just because we like it, or that no one is complaining, is not a valid argument that it is right. In fact, there are plenty that agree, Tufte’s points are worthy, but his visuals leave too much and too little to the imagination.

His stock example is illustrated with a printed page (possible a portion of a printed page). The point is, see how much information could be displayed? Visually, it was awful. Everyone reveres the point, his text on sparklines and data density is biblical.

Lesson 1: When messin’ with the iPhone, offer visuals that are as esthetically pleasing as the ones in which you refer. It reduces the need to overcome the dissonance.

Tufte’s weather example actually draws upon lesson 1 (good job to whomever mocked up the improved weather experience). While not perfect, it demonstrates the added data density while maintaining some of the luscious visuals of the original weather experience. He adds a high-resolution weather animation below. It is a bit too large and reminds the viewer of low-def TV signals on a high-def, high-res TV. Conceptually fine, dangerously too real and hence offensive to those understanding it less as a direction and more as the solution.

Lesson 2: When messin’ with the iPhone, stay consistent in your accordance or violation with lesson 1. Again, it reduces the dissonance that the viewer has in understanding the presentation – consistency is highly explanatory.

Humans are fascinating creatures forming meaningful relationships with inanimate objects, often the ones that are soon perceived to be extensions of the self. Apple’s contribution to society is some of the best experience and industrial design ever, exactly what they are selling. Technically, it is all the same and yet they invest where people’s hearts are. A deeper reflection on Buddism and materialism reveals that there is no requirement to shed physically all material objects, but it is your ability to enjoy and simultaneously be indifferent of an object’s presence. Our appreciation for our present situation and detachment from it being so very necessary leaves a healthy mental balance. Many people will be buried with iPhones, but none of them will need them.

Culture / Relationships / Technology — 2 Comments
13
Jan 08

Photo albums are all but dead

Photo albums used to be the family bible, visually recording the event of people, places and events. It required the acts of photographer, editor and album constructor. It was a labor of reminiscence and duty. As the holder of the photos and the negatives, only they had the artifacts to construct the story. As viewers we enjoy impressions among the context, artifacts of a trip are embedded, mementos of the event. The event of constructing the photo album is all but dead – it too has been abstracted.

The transformation of the photographic world to a digital reality moved the activity of album construction to the computer. Initially people focused on recreating what they had in the real world, the physical photograph. It turned out that it was more expensive per print than traditional means, but the rationale was that someone only printed what they wanted. Enter stage right, the photo editor who traditionally used contact sheets or prints now filtering with computer screens and postage stamp LCDs on cameras. Dramatically reduced, the cost to take pictures results in higher volumes of images for review, the editor continues to filter. Photos, now files, need to be backed up to CD, DVD or external storage. To work with photos beyond the basics requires software of all shapes and sizes that helps make the most of where we have evolved to be. We live in an age of visual abundance, requiring constant editing, leaving the activity of visual story telling to the dedicated few.

Forget not the magic of the Internet! Enter stage right, jogging next to digital cameras, photo-sharing websites. While the photo album continues to be nourished by older generations, the common people are looking to recover the social aspect of their visual record. The current state of the art is Flickr. Heavily edited, socially aware photo sharing, with family, friends and everyone. Screen shot of my Flickr sets The construction of the Flickr account requires the same photographer, editor and album constructor, but add to it uploader, annotator, taxonomist, commentator, moderator and more. Image distribution casts a wider net. Instead of just family and friends physically present with the photo album, anyone can browse the gallery and experience a different kind of story, one favorited and commented by the known and unknown. This introduces two pressures. First, who has access to someone’s images what and do they care. Second, these photos are a representation of someone’s impressions and moreover their view – the editing they applied to select a specific set of photos for others to experience. Now that literally everyone sees them, what is it that they intended to say? Filter, filter, filter. Far fewer images are seen and when they are, they lack the context of the human touch that made photo albums something of reverence and reminiscence. Just over the hill, on the other side of the coin, everyone enjoys the endless visual content that the society has constructed, defining the societal view and the visual trend. The slow death of the analog photo album leaves us somewhere different.

Digital photo frames reintroduce the album in a Harry Potter device. Pictures often cycle through allowing the viewer to see more than a single photo. The i-mate Momento 100 is a ten-inch digital photo fame that is wifi-connected and mates with an online service to bring much, much more to photo frames. Any shortcomings are quickly forgotten when someone experiences the magic. Momento Live is the site that mates with the frame allowing the frame’s owner to subscribe to feeds, Flickr or others, and have those photos automatically downloaded and updated on the frame. Screen shot of Momento Live web siteIn addition, the frame has an email address and MMS interface. Send an email with a photo attached and the image graces the frame. The owner is no longer the album creator. People of their own selection enter the mix. Add a Flickr feed generated from a search and view endless images of <insert keywords here> by people you may never know. The Momento points in the direction of recapturing and evolving society’s notions of the photo album, the photo sharing experience. The frame becomes the magical portal into moments experienced by the individual and others, remixed to impress upon the viewer. If only we were able to capture the human touch and replay that. The story is becoming more interesting, but lacks the meaningful connections people create when they share face-to-face.

Send a photo to my Momento!

Design / Technology — No Comments
14
Oct 07

Who is colorblind now?

Adobe Lightroom was one of my last purchases in support of my relationship with photography. It has literally transformed how I approach managing my photos. While it is not a replacement for Photoshop, it is its best compliment.

Last week I hopped over to B&H after work and picked up a GretagMacbeth, now xrite, i1Display2 monitor calibrator. I have been on the fence about color calibration – especially since to do it right requires a substantial investment. Monitor calibration is a first step to a commitment to color. If you have never experienced the difference of a color calibrated display you will be in for a treat. Once you are calibrated, you might think that the only pleasure you get is when you recalibrate, but as you work with images, you constantly remember that the color you see is consistent with what the color data in your files and that is amazingly satisfying.

Just after you calibrate you are sure to open up a recent photograph that you spent time adjusting – setting the white balance, highlight recovery and color – and you notice that what you have is markedly different than you remember. I was not disappointed by what I found, the shadows revealed richer transitions from light to dark and variations of color that were there but unseen. While I am not unhappy with the photo, it is different from my original intention, which is exactly why calibration is important. If you spend any time investing in the post processing of your photographs, then display calibration is the minimal investment required to avoid wasting your energy in getting things just right. Unfortunately, only color corrected systems get to see what I see, but that is okay because what you cannot see is your unknown problem. Web browsers are in general color limited, but when I make a print it will be closer to what I know to be true.

Color swatches and profile from laptop

Culture / Relationships / Technology — No Comments
29
Sep 07

Ambient connections create more socially aware networks

Twitter is a centerpiece to techi-discussions where everyone shakes in amazement that such a simple application could become so integral to people’s lives. It is the simplicity, content and medium that supports such phenomenal adoption. More specifically, the interfaces to Twitter are minimal – website, email, feeds, Twitter Tools (extensions to Twitter) and most importantly text messaging. The website supports initial account creation, management, historical archive and message broadcasting, but in truth, like every other website would require a user to show up to participate and benefit. Extending their interface to email offers the few people who have a computer but no mobile phone a way to engage, but it is the text messaging that lets Twitter reach down and touch you in your pocket. There is too much information and yet participating in Twitter only increases it. So, why are we experiencing such compulsion?

Twitter has been described as micro-blogging and it is not a terrible coin. Twitters are character limited training people to marshal life updates into pithy messages. If one made a valuation of a blog post that journals a person’s day-to-day activity, the value in any given twitter is at most proportionally as small. However, considered in the context of the same person’s daily twitters and an individual’s understanding is enhanced. Consider one person’s twitters in their twitter-network cocktail and the twitter-log takes on additional meaning, meaning only understood by the receiver. Throw into the mental mix that one person does not necessarily need to know another in order to follow them – supporting fantastical senses of potentially very distant individuals.

Blog-trolling a last weekend I remember running across Matt Hatem’s reflection on the social sixth sense. He actually ends up meeting a friend that he might not have otherwise through Twitter. Interestingly, Matt’s very real social connection enhances his relationship with Twitter. Regularly, Twitter is a simple way to keep up with his network virtually. He is left to construct what one buddy is up to based on what he knows of them and what the message said. In his example, though, Matt bridged the relationship into the real world, which is far richer and now forever part of how Matt understands Twitter – it connects him with people he knows – virtually and in the flesh.

Matt also points off to Clive Thompson’s Wired article How Twitter Creates a Social Sixth Sense. Clive offers similar anecdotal support that small messages understood cumulatively have meaning, meaning that changes what we understand about the people we know. The fact that these messages show up on a mobile phone – a intimate device – offers urgency of interruption and often a visually simple rolling log of what is what in the network. The mobile phone has become an ambient device that creates more socially aware people, in some cases, actually getting them away from tiny keyboards and meeting up close enough to touch.

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