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Giving titles meaning

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Titles are not credentials. They help describe the responsibilities of an individual to facilitate success. The secret is that people decide what other people should be titled. It is in this unseen step that the train comes off the track. So, what do we do abo... More »

Cheap, fast and running on empty

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In high school I worked at a local quick-printer in town and among the many lessons was the relationship between cost, time and quality. My guess is if you have ever worked in a service job this is not a new concept. Wikipedia talks about it as the project man... More »