Posts Tagged: Social Networking


13
Mar 08

Do you trust who I am?

Philip Zimmermann’s Pretty Good Privacy was a critical platform for educating the world on secure communication. PGP encryption is so good, that even the most determined agencies can essentially go pound sand–it is pretty good privacy to be humble, not to disclaim. An impressive concept with PGP is the public and distributed nature of key management. Often, Public Key Encryption systems rely upon Public Key Infrastructures where there is a central authority. The genius of Zimmermann is in the notion that keys have an associated trust level. That your personal key can be trusted by you, implicitly. Your friend’s key, depending on how you came into position may have a high level of trust associated with it, that this key is in fact his or hers. Furthermore, you can sign other people’s keys, an endorsement of the validity of that key. You see, public keys are what the system uses to encrypt secure messages that only the key holder knows how to decrypt using their private key. By introducing the notion of trust and the digital signing of keys, Zimmermann started what has to be seen as an early social web–a social graph of the people you could not only securely exchange email with but a social confidence of the key itself and by extension the individual’s digital identity.

In A Crowd of One: The future of individual identity, John Henry Clippinger starts working through how much society defines good and bad. Simply put, one person’s radical is another person’s hero. The examples are uncanny and for each of us there is one with which to resonate. If you make it past the prologue and the bulk of chapter one, you will be delighted by page just prior to chapter two, which lays out where you hoped the book would go. There are heavy-eye moments in chapter one where you think Clippinger is too smart for you and his messages are going to be far too academic to appreciate–page 24 turns it around.

Clippinger talks about how biological evolution is particularly challenging in that generations of “sexual selection and reproduction” need to pass to accomplish the natural order. Societal evolution on the other hand can happen quickly and most participants in the modern world can attest, things they are a changin’.

Furthermore, it will become possible to have governance by algorithm—that is, have computer-based rules assign reputation scores, rate the performance of members of a social network, identify and expel free riders, and maintain the requisite checks and balances between competing interests.

We’re largely digital, we just haven’t appreciated what it can tell us about ourselves.

Both quotes from A Crowd of One, Page 24

Participation is often a key aspect of reputation in online venues where almost everyone is anonymous. An active forum participant rises through the ranks having established a history and dedication among participants accruing digital karma. E-Bay and Amazon have similar reputation models where the number of successful interactions connotes some degree of comfort in interacting with strangers or new products. Other social spaces like FaceBook display social graphs, implicit endorsements. Almost all of these cases either require a human to judge the content or trust in very week measures of past interaction. Regardless, as participants we leave an endless trail of social data, something Google is more than happy to store forever and bring together. Our infatuation with the social graph and the affiliation with social spaces is rooted in the quest to see our own reflection. Other people help manifest our identity (or identities) and in reflecting on our connection, attitudes and culture we participate in societal evolution. We are largely digital and while we have not yet appreciated how much of our web teaches us, we are far more ignorant of what it could tell us that we cannot see or do not know.

Some cultures have teachings of how painfully alone we are as beings, that we are very much isolated, despite our unquenchable desire to connect with others. As children moving through years four to six, we develop self-consciousness at a very specific point in time – at one point it is another child in the mirror and then suddenly we know it is us. Humans are unaware of themselves and then once aware struggle to manage their identity. We construct much of our reality as a means for creating our identity and look to others to reflect and locate how far we have come. In a digital world where the social network is out in the open, how does a more sophisticated notion of trust, identity and security come about? Is it the culmination of all I do online? Who is I? Which email address? Which identity? How many social connections do I need before I am trusted? At what cost do we ascertain identity?

Zimmermann was on to something–decentralizing authority, driving validation into the network and ensuring confidentiality. Clippinger brings us full circle, showing us that our digital fingerprints and the systems that judge us will be equal actors in constructing who we are. If the rest of this book is as good, we are in for a treat!


1
Nov 07

Socially critical thinking

Social software maps the networks we already know. Presumably, the goal is to have the systems we interact with enable or inform us about something or someone we do not.

Recently I have been beating a drum with a colleague on the lack of critical thinking people bring to bare, regardless of environment – digital or real – and how we might support more thoughtful interactions. The disturbing trend is that people communicate critique through disengagement and silence. Anyone who has enjoyed a college-level art class can affirm that the most humbling and beneficial moments come from open critiques.

Your work, something you sweat over for hours, is hanging up against a wall along side those of your peers. Artists hang their work on the wall, stand back and review in hopes to see what they might be missing. The things we like and dislike about art often thought to be subjective, that taste is something unique to us. If this were true then more people agree than disagree on esthetically pleasing artistic expression. Go to an art critique and watch as people judge both on the technical execution and on the way the piece makes them feel. For the artist, it is likely the first time anyone has interacted with them around their art; it is the beginning of a dialogue. When there is agreement, the artist has communicated something so well that everyone remarks. If the reaction is not in-line with the artist’s intention, then it is an opportunity to learn and adjust. Art is, at least in part, communication. For whatever reason, we do not ask our peers to hang Power Point slides up on the wall and reflect. Ask a developer to be honest about their anxiety of participating in a code review. We have created a culture of quite, passive, secret thoughts.

People need to be more critical. Not negative, critical. We have an opportunity every day to contribute to the reality we share, if even only to compliment. Why withhold so much in fear that we might offend? Try starting with what you liked and then follow up with your suggestion. Venture out and express how you feel the next time someone asks you for your thoughts. Do not just say, “looks good,” because that is the same as silence.

When you organize jour [sic] social world solely around affinity, then you get an endless hall of mirrors. – Adam Greenfield, Author, Adjunct Professor at New York University, from an interview with Zachary Jean Paradis, Sapient, interview.

Social spaces are about the participants and their connections. If they are unable to show us something other than what we know, they have failed. Collecting the list of people we know is an ego game, whose meaning is short lived. Part of addressing this challenge is in valuing the diversity among us – go beyond gender, race and include thought. Love the person who disagrees with you, because you have the opportunity to learn something new. Be more critical of what you see. Find others that are willing to be more critical of you. Decide that a hall of mirrors, while familiar, is not as interesting as what other people are showing.


6
Oct 07

Invitation is in the action

FaceBook presents interesting fodder around a variety of topics including personal privacy, affiliation and community building. In some cases, those topics create interesting tension with each other. For example, in creating your profile you might add all of your intimate details (i.e. phone numbers, aliases, photographs). You then may join any variety of networks or groups where traditionally you managed your profile in how you socially engaged them. For example, in a work affiliated environment you might disclose something different from a support group or political action network. Furthermore, you might have tended to keep those affiliations to yourself. That photograph of your wild college experience probably is not something you were looking to share with your employer or your priest. Now, there are levels of access controls on elements of your profile, but participating means letting it all (most of it) hang out. To get the benefits you need to surrender your guard and jump in the ball pit.

Once you are invested in the space, your contacts begin interacting with you. Writing on your wall (e.g. like leaving a note on your door), sending hugs and looking to see how compatible you are with them by asking you to take a taste test. All fine and good if you understand what you are doing, where the data are being stored and how they are going to be used. With the constant creation of new FaceBook applications – components enable additional functionality – users are encouraged to add them to their profile. To receive a hug, you need to add an application like SuperPoke, which comes with both the terms and conditions of Facebook and the application developers. While FaceBook spells out their privacy policy and the limitation of personal information sharing (e.g. applications wont get your email address), what is considered personal is constantly evolving, as are terms and conditions. The invitation to join in the fun no longer shows up as an email, but as a hug that requires joining a network in the network to receive it or share it. Therein hides a bit of genius!

Instead of leading the interaction with signing up, enable participation to lead to the sign-up. This is powerful for three reasons:

  • First, interactions initiated from people we know, we trust, at least to some extent.
  • Second, the interaction is often context rich (e.g. I thought of you when I came across this book.) hiding the sub-context (e.g. signing up) in a genuine message and implicit endorsement.
  • Third, joining in enables action and reciprocation, something people tend to do if only in polite acknowledgment.

Tie the goals of a primary task to the motivations of a secondary task, engaging the collective in what is of self-interest, while satisfying the true activity.


29
Sep 07

Ambient connections create more socially aware networks

Twitter is a centerpiece to techi-discussions where everyone shakes in amazement that such a simple application could become so integral to people’s lives. It is the simplicity, content and medium that supports such phenomenal adoption. More specifically, the interfaces to Twitter are minimal – website, email, feeds, Twitter Tools (extensions to Twitter) and most importantly text messaging. The website supports initial account creation, management, historical archive and message broadcasting, but in truth, like every other website would require a user to show up to participate and benefit. Extending their interface to email offers the few people who have a computer but no mobile phone a way to engage, but it is the text messaging that lets Twitter reach down and touch you in your pocket. There is too much information and yet participating in Twitter only increases it. So, why are we experiencing such compulsion?

Twitter has been described as micro-blogging and it is not a terrible coin. Twitters are character limited training people to marshal life updates into pithy messages. If one made a valuation of a blog post that journals a person’s day-to-day activity, the value in any given twitter is at most proportionally as small. However, considered in the context of the same person’s daily twitters and an individual’s understanding is enhanced. Consider one person’s twitters in their twitter-network cocktail and the twitter-log takes on additional meaning, meaning only understood by the receiver. Throw into the mental mix that one person does not necessarily need to know another in order to follow them – supporting fantastical senses of potentially very distant individuals.

Blog-trolling a last weekend I remember running across Matt Hatem’s reflection on the social sixth sense. He actually ends up meeting a friend that he might not have otherwise through Twitter. Interestingly, Matt’s very real social connection enhances his relationship with Twitter. Regularly, Twitter is a simple way to keep up with his network virtually. He is left to construct what one buddy is up to based on what he knows of them and what the message said. In his example, though, Matt bridged the relationship into the real world, which is far richer and now forever part of how Matt understands Twitter – it connects him with people he knows – virtually and in the flesh.

Matt also points off to Clive Thompson’s Wired article How Twitter Creates a Social Sixth Sense. Clive offers similar anecdotal support that small messages understood cumulatively have meaning, meaning that changes what we understand about the people we know. The fact that these messages show up on a mobile phone – a intimate device – offers urgency of interruption and often a visually simple rolling log of what is what in the network. The mobile phone has become an ambient device that creates more socially aware people, in some cases, actually getting them away from tiny keyboards and meeting up close enough to touch.


26
Aug 07

Simpsonized

Simpsonized MeYesterday morning while catching up on some email a Photojojo email from July 20 featured The Simpsonizer. My results were pretty good. Interestingly enough, I find this two dimensional avatar more accessible than my Second Life me, Vienna Lamourfou. Maybe that has something to do with the fact that the couple of times venturing as Vienna I ended up immobilized in a teleport.

Given a set of Simpsonized friends, could our FaceBook, Twitter and IM chats have a little more character? What kind of cartoon might that be like? How about our interactions taking the form of a printed comic? How might it change our experiences and memories of what we are doing in virtual spaces?