Relationships


7
Mar 10

A lesson on reality from a call girl

One of the many things people can do to sustain a high-performing work life, is to care about what they do. This shifts the energy we usually reserve for our life and moves it to the workplace. It makes a significant difference in an individual’s ability to genuinely connect with other people and drive success across teams and projects. Making work personal is one of the simplest gas pedals people have to get things done, yet the highs it brings are matched equally by the lows.


A reclining Belle from Secret Diary of a call girl

The key to fantasy is knowing that you’re in one. So when you start thinking it’s real, things become complicated. Fantasy and reality and never-the-tween shall meet.

-Belle, Season 3, Episode 2, Secret Diary of a Call Girl

 

People tend not to manage their reality at work as a relationship, especially if they care. Consider the intimate relationships you have had and think of the ways you protected yourself during the moments of turmoil.  Sometimes the protection is creating physical space – breaking up, separation and divorce. Other times it is far more subtle, a reminder that the person you love is upset about something and just needs compassion and support, not for you to feel angry and attacked. Are you managing your romance with work or are you pretending that it is different? How we react to changes in our reality is how we manage our relationships with it. In the workplace this is what distinguishes the best leaders.

Melt down with as few people as possible. Try to pick people you have a close and safe relationship with. If you don’t have any like that, then do it on your own, but do it nonetheless. If you care about your work, the melt down is unavoidable – it is literally the relationship having been malnourished. In business, the chances that it is getting fed all the time are unlikely. The key is to manage it separately from the prevailing brand you present as a professional. People have enough challenges dealing with their own reality, so when yours bleeds into theirs there is a level of dissonance that if not received with care tends to irritate. Regardless, taking the time to heal the complications of treating work like life is vital to keeping your mojo flowing.

Caring about what you do is powerful. It parts the tribe in two and those that care have the upper hand. It comes with additional responsibility to yourself, which is to manage your work (fantasy) as you would you life (reality). People tend to blend them and engage in the resulting complication. When you find yourself unable to distinguish, remind yourself that these two are really never meant to meet. That you introduced them to each other was a gift to you and others. If you see others going through challenging times where the emotional component is as high as business at hand, then receive it with care – it builds meaningful relationships between people that transcend the workplace. Some would say this makes for a messy world view, but I would argue it was messy when we started caring.


26
Feb 10

Secrets are ment to be shared

Never say no to someone that is looking for a mentor. Most of the time, the limitation is not your time, but the ability of the protégé to consume the coaching and advice you impart. Almost always there is time between when you listen and share to when they come back looking for more. I also believe that it is the job of everyone to support others, regardless of their relative position in the community. Often people filter that they are willing to mentor, as to prefer only the absolute top talent. If we spent more time developing everyone, we might have better talent all around.

There is no shortage of ideas. This is one of those statements most do not agree with. Maybe we do not all come wired with this confidence, but I know it to be true. Being free with your ideas is the simplest way to enable the best thinking to flow into innovation. It also makes it irrelevant who owns which ideas – there are so many more it really does not matter. Secrets are the same way. There is no shortage of secrets to learn and sharing them does no harm.

Almost always, a protégé needs to have a certain level of experience to understand and make use of relevant secrets.  It takes some time to make sense of the words you use or the situations you share. As a mentor you likely cannot practically compress everything for easy digestion. In fact, the simplest of lessons is often distilled to the point that it needs dilution. In the end, more often than not, the protégé is the gas pedal. When that pedal gets stuck, it will be your own inability to communicate at high enough bandwidth – help these folks get strapped to the fastest rocket ship you know.

People think that if they share what they know they will lose their power. This is the absolute wrong way to think about things. Creating a legion of individuals everywhere that grow to be giants is the ultimate in success and likely power. It transcends the walls of your organization and is the right thing to do for humanity. We need to take better care of each other.


21
Nov 09

Caught thinking in the rat maze of consumption

The shortest distance between a person becoming aware and buying – the act of exchanging currency at a higher rate than the service or product costs to produce – is the marketer’s benchmark. As such their motives should inherently be held suspect and yet we believe what they want us to believe.

Time is one of the key battles marketing message fight. Given enough time, anyone can sell anything (ideas or products), some better than others. People have been told time is money and usually that is true for the other person – your time is someone else’s money. Someone else’s time is likely yours. As such, marketing messages are short and repetitive – visually and aurally. It gets cleverer when the messages appear genuinely – products placed in unassuming ways that relate activity or quality to the product or service. Simplified messages attack the largest audience to force an action – thought or behavior. How much of what we know is fabricated?

Science and technology folks are all about details and complexity. One cannot fully appreciate wonders without understanding the complexity – one of the reasons we know less than we should. Scientists strive for truth or work with it to change it. Exactness is important. Any fudge work is noted and already calculated to be insignificant in the context of a more import result. They are biased, but their motives are purer. Of course corruption exists everywhere, so absolutes are tough to swallow. Scientific evidence is often positioned to accentuate the beauty but hid the wrinkles. We hold beliefs that are not always proven by a scientist or better yet ourselves-we call this faith. What do you have faith in?

I am not as interest in what people have faith in as much as that they do so readily. With good marketing, people believe and behave under the influence. People are generally anxious about mind control yet almost everything has been fabricated and more importantly specifically for you and people like you. As much as we are individuals we are actually more alike than not – scarily alike when it comes to what you think, what you believe and what you buy.

We are all participants in being under the influence

We are all participants in being under the influence

It is no wonder that so many people in the fields of communication, branding and marketing feel so powerful – their message in total create so much of the world. They start as the rock falling into the pond allowing ripples to hit us as they may. They drop more pebbles at the right times reinforcing messages, creating relationships and intimate richness. They are the origin and orchestration of the following conversation in what appears to be naturally occurring ripples. As individuals we faithfully internalize, reform and repeat – generating thoughts and actions that others listen to. These messages become defining attributes. Many people like fine wine, food, clothes, automobiles and the latest personal technology. Many desire upgrades to their current lifestyle in those ways and aspire for private jets, multiple homes in multiple countries and more. People consume what is made consumable. The rate of new content production for the individual is slower than the rate of content an individual produces based on someone else’s content. How much of what you think is new? When you talk, how much of what you say is something someone else said? How much of what you feel is yours?

Marketing messages create physiological changes in our understanding of reality – they are not artificial impacts. What is suspect is the initial message we chose to have faith in. If we inspected every message for such qualities we would crawl to a halt. It is not practical and, for better or worse, we are unavoidably consuming. This is excellent news for those who actually know how to communicate. The power to create the world’s thought and behavior is in the hands of those that strike clear and simple messages, rooted in fact and garnished in fashion.


10
May 09

Breakup with your organization without leaving

Sophisticated organizations construct relationships with the people that enable the group. Even if all you do is punch the time clock at work, part of your identity is associated with your job, the building you work in, the company you work for and the people you work with. If you actually like what you do, have skills that help you deliver in meaningful ways and the stomach to deal with the human condition, then it is in your organization’s best interest to retain you – even better if they get you to retain you.

It takes an incredible amount of clarity to both understand what is important and why it is important.
A few years back an executive offered some mentoring advice to help structure the conversation of what was important to me. Consider money, recognition, visibility and content. Assign a percentage to each of these according to the contributing importance to what drives you. This and other techniques help someone understand what is important, but not why. What in the absence of why is dangerous. Deriving insight from the what is certainly possible, in fact powerful. Investigating why someone feels a certain way can be even more transformative.

Incentives are a common method of influencing behavior. The most powerful of which communicate social or professional status – titles or black credit cards. There is nothing wrong with wanting to be an executive with a fancy title, but the meaning of such a label has power within the organization and possibly with other groups that identify with similar notions. Everyone else, especially an indigenous tribe in a far away land, has no idea what it means. Creative workplaces often poke fun at organizational structures encouraging titles to be fun – Guru of Internet happiness. It is easy to not realize why what you desire is fabricated. Ensuring the “why” of “what” comes from you and not someone else is the key to freedom.

Breaking free from your organization makes you a more effective contributor.
It is impossible for your relationship with an organization not to contribute to your identity. The longer you groove over the same mental and physical paths the more efficient traversing these passageways become. Realizing any path is possible often means breaking some of the psychological and physiological habits associated with the current context – the more deep the groove the more resistance and pain involved in changing. This can be an emotional break up where the individual is reorganizing and reestablishing the relationship with the organization. People tend to change organizations instead of changing their conception of the organization – guaranteed to repeat the pattern. Your organization defines you, but you can define the organization and leave and define something else somewhere else if need be. The terms of your contract are not to be a hamster in a running wheel. That is just what happens when people accept things as they are.


12
Apr 09

More vocal and alone. Sext me?

Last month I finished authoring a chapter submission on how social artifacts mediate the deluge of content a social network consumes and how diversity of participation is an imperative to keep us from French inhaling our tweets. We are living in a time of content explosion – this was news back in 2003 when a UC Berkeley study summarizes the prior year’s information detonation:

1. Print, film, magnetic, and optical storage media produced about 5 exabytes of new information in 2002. Ninety-two percent of the new information was stored on magnetic media, mostly in hard disks.

2. We estimate that the amount of new information stored on paper, film, magnetic, and optical media has about doubled in the last three years [1999-2001].

3. Information flows through electronic channels — telephone, radio, TV, and the Internet – contained almost 18 exabytes of new information in 2002, three and a half times more than is recorded in storage media. Ninety eight percent of this total is the information sent and received in telephone calls – including both voice and data on both fixed lines and wireless.

How much information? 2003, Peter Lyman and Hal R. Varian

All of which is insanely outdated considering YouTube alone was only founded in 2005 and yet the community produces and views more content than all the commercial production houses – consider in 2008 10 hours of video per minute were uploaded to the site. Since the 2003 study of 2002’s information explosion, we can safely say it has only grown in magnitude since. The eruption of information could easily bee seen as an individual’s need to communicate, which brings us to the modern day where a considerable amount of content is being created, vetted and spread by social networks.

Aric Sigman authored an interesting article in the February issue of Biologist titled, “Well connected? The biological implications of ‘social networking’”, where he presents various findings and side effects of our social affliction.

Britons now spend approximately 50 minutes a day interacting socially with other people (ONS, 2003). Couples now spend less time in one another’s company and more time at work, commuting, or in the same house but in separate rooms using different electronic media devices.

The Office for National Statistics has just reported that “over the last two decades the proportion of people living alone doubled”, a trend now highly pronounced in the 25-44 age group.

A study by the Children’s Society recently found that television alone is displacing the parental role, eclipsing “by a factor of five or ten the time parents spend actively engaging with children”. Another ongoing study reports that 25% of British five-year olds own a computer or laptop of their own. In particular, the study noted an enormous increase in ‘social networking’ among younger children which “has overtaken fun (online games) as the main reason to use the Internet”.

“Well connected? The biological implications of ‘social networking’”, Aric Sigman, Biologist

All of this is shown to affect health and for that matter society. Family is a historically critical element of survival. It is the embedded network that should be active for life.   Yet, we see that even among married couples there is less interaction even when sharing the same physical spaces. Consider that population of 25-44 year olds that are living alone and likely having less long-term intimacy and as such fewer babies. One could see this as an expression of independence. Either way, it is an alarming trait. We are expressing more than ever, constructing our identity, in some cases identities, and yet are physically more alone than ever. The Internet equals social equals the primary content of our youth, bypassing the parental input that has developed generations prior.

One-third said they have posted or sent racy images of themselves, and almost half have received them.

Teens’ nude photos get unexpected results, Irene Sege, Boston Globe

It is not surprising that teens would use their devices to express their sexual curiosity and interests. The porn industry paved the way for almost all commercial transactions, streaming video technology and collaboration tools. Scary, but true. Mobile devices make it easy for our pervy teens to be more out there than ever. If you can see it on FaceBook, you know the real material is floating over the mobile network. One might conclude that this level of openness is part of a generation change and thus a societal shift. There are likely others hoping our virtual fetish means teens are not having sex, clearly not the case. Sigman (the guy who write the article for the Biologist) was making a point, that it is not common for a physician to advise on a patients sex life, and yet he feels that is exactly what needs to happen. As we grow further apart, we lose some of what keeps us healthy (sexual intimacy being part of that). Teens sext, teens have sex and yet as a society we have less meaningful relationships. What exactly would Sigman have to say about this? Maybe we need to do a study on our youth, as they are the future of the world, we just get to help avoid self-destruction a while longer.

The information explosion and social networking storm are replacing the therapeutic and developmental tools of the past. Instead of parents and therapists, people are in a constant creation and editing of their identities through new media. If the online world is the safe place to explore one’s self, then why has it become a destination to a better reality? What is fascinating is that our growing immersion into a hyper-virtual-reality, where we mentally masturbate around all things “me”, is removing us from our social reality where our developed selves act and all the while, evolving into a sexually explicit twittified frenzy. Forgive me, I missed the sexting revolution, I was too busy typing on my BlackBerry, what was that?


28
Jun 08

I think ICANN

ICANN is loosening the rules around domain suffix at the detriment of having any meaning and comprehension embodied in a hostname. URLs need more thought, not freedom. Even ICANN’s CEO brings the move down to vanity plate level contribution. Apparently, the Internet was running out of space.

The potential here is huge. It represents a whole new way for people to express themselves on the Net,” said Dr Twomey. “It’s a massive increase in the ‘real estate’ of the Internet.

We have numerous examples of shooting ourselves.

Nine kids under 19 years of age will be killed with a gun today. 30% will have intentionally taken their own life. Even if we want to dispute the fact, suicide by handgun exists and people are not managing their relationship with firearms well. Consider the recent Supreme Court ruling objecting to a Washington D.C. ban on hand guns. Sustaining laws like this one does not actually make things safer, it just makes them illegal. We have speed limits and many of us do not follow those. Yet cars kill just fine at a rate of five to six thousand teenagers per year.

Some schools in some states attempt to teach safe sex. The Henry J. Kaiser Family Foundation reports that children have sex at around age 17. Include other forms of sex and those polled report almost 50% of males having received oral sex and 39% gave. So kids are sexually active and there is a movement to focus on not having sex, not how to do it safely or how to be smart about it. An NPR story reported…

…Harvard’s Kennedy School of Government finds that only 7 percent of Americans say sex education should not be taught in schools.

If we are in such agreement, we should start measuring how many of our children’s decisions around sex are well informed. Remove the issue of if their decision is something we personally agree with and simply ask if they felt they were informed.

No one disputes, though, that many were delighted to discover they were pregnant. “Sweet!” one of them shouted in the school nurse’s office. The school superintendent admitted: “They were not trying very hard not to get pregnant.”

From Financial Times, The ideology of teen pregnancy (Gloucester High School Pregnancy Pact) by Christopher Caldwell

Prescription drugs seem to be all the rage. Some might naively interpret that the war on drugs must be almost over if kids are turning to medicine cabinets. Or we could simply be inspired by Dr. Twomey and say that we have a massive increase in the ‘real estate’ of drug market.

Structured naming lets us work and communicate meaning. Our world works in abstractions. We cannot possibly consider the totality of our own lives, the community, the nation or the world without coming to a screeching halt. Abstractions allow us to consider just enough of reality to work with it. Loosely regulated naming is not a good thing. One lesson we can apply from corporate life is that things done by committee often fail or are fraught with issues. It lacks leadership and puts the idiocracy into the lead.

A recent article in the Atlantic, Is Google Making us Stoopid? by Nicholas Carr, talks about our increasing reliance on the intelligent Internet and our own asymptotic tendency away from our rich, educated and thoughtful past. One can only hope that Internet naming is just a fluke, that this is not just another data point of stupidity.


5
Apr 08

Getting the brain to swell

Clippinger turns to Robin Dunbar and colleagues to show that there is a correlation of neocortex development (thinking and problem solving) and membership size in social groups.

…the evolutionary success of Homo sapiens can in large measure be attributed to its ability to manage complex social relationships.

Page 57 from A Crowd of One

Clippinger pulls a great passage from Dunbar that describes the notion that what challenges an individual animal is tracking the societal groups in which it partakes. Dunbar then offers another view that maybe it is not the quantity, but the quality of the relationships. The following page explores the famous statistic that people successfully organize informally at groups of 150-200.

This book continues to have botox on the brain moments with the occasional brilliant series of pages. It is as if Clippinger started with a fantastic 80-page paper that inflated to fill a book. Regardless, the gems make you want to commit concept to memory.People I may know

One behavior that continues is the incessant friending activity on social sites, regardless of the site’s purpose. Sites even suggest other people you might know and connect. As interconnections grow, the network inherently diminishes in quality. The notion of identifying a connection with another person, community or organization is a simple enough activity. Maybe adding the need to classify those connections beyond a binary state was an inhibitor to adoption. Was this something FaceBook noticed, or was it simply that the creators never had higher intentions?

Moving beyond high-level classification, the next useful articulation is quality – how connected are we? There is plenty of work and math that can analyze these issues, however it all presumes having access to the data. Moreover, are my behaviors in online social spaces reflective of connected I am to my network? The data analysis is inherently reliant on the accuracy and relevance of the data. Might I love someone dearly that I hardly interact with online? Again, this level of analysis introduces yet another step to organizing our view of the societal graph and might be prohibitive to adoption.

MIT Snap N' Share Screen shot

On a related but separate note, some interesting user experience work is being done in the MIT Media Lab around visualizing and managing the adhoc face-to-face social network. Check out the project called Snap N’ Share by Nadav Aharony, Andrew Lippman and David Reed.

This brings us back to the point that humans are able to execute each of these tasks – identification, classification and qualification – without trouble. Short of disease, it is safe to assume that forgotten people accurately reflects their status on our societal radar. The hope of the articulated social graph being leveraged by technology is that maybe we will finally see what we are missing.

What is beautiful about the notion that humans have been so successful because of our ability to manage relationships is that it is startlingly not about being an individual. At an individual level, it is the quality of the relationships we create, but it is the group that benefits. What would we even do with an optimized view of society and is that discussion really absent from society?

The success of social spaces rests in their ability to create and support meaningful relationships. The proliferation of week ties in the social graph is noise in what could be a high fidelity signal. In the end, meaning is embodied in the people and the technology is just an enabler. What might these spaces be like if the only goal was to support meaningful connections?


13
Mar 08

Do you trust who I am?

Philip Zimmermann’s Pretty Good Privacy was a critical platform for educating the world on secure communication. PGP encryption is so good, that even the most determined agencies can essentially go pound sand–it is pretty good privacy to be humble, not to disclaim. An impressive concept with PGP is the public and distributed nature of key management. Often, Public Key Encryption systems rely upon Public Key Infrastructures where there is a central authority. The genius of Zimmermann is in the notion that keys have an associated trust level. That your personal key can be trusted by you, implicitly. Your friend’s key, depending on how you came into position may have a high level of trust associated with it, that this key is in fact his or hers. Furthermore, you can sign other people’s keys, an endorsement of the validity of that key. You see, public keys are what the system uses to encrypt secure messages that only the key holder knows how to decrypt using their private key. By introducing the notion of trust and the digital signing of keys, Zimmermann started what has to be seen as an early social web–a social graph of the people you could not only securely exchange email with but a social confidence of the key itself and by extension the individual’s digital identity.

In A Crowd of One: The future of individual identity, John Henry Clippinger starts working through how much society defines good and bad. Simply put, one person’s radical is another person’s hero. The examples are uncanny and for each of us there is one with which to resonate. If you make it past the prologue and the bulk of chapter one, you will be delighted by page just prior to chapter two, which lays out where you hoped the book would go. There are heavy-eye moments in chapter one where you think Clippinger is too smart for you and his messages are going to be far too academic to appreciate–page 24 turns it around.

Clippinger talks about how biological evolution is particularly challenging in that generations of “sexual selection and reproduction” need to pass to accomplish the natural order. Societal evolution on the other hand can happen quickly and most participants in the modern world can attest, things they are a changin’.

Furthermore, it will become possible to have governance by algorithm—that is, have computer-based rules assign reputation scores, rate the performance of members of a social network, identify and expel free riders, and maintain the requisite checks and balances between competing interests.

We’re largely digital, we just haven’t appreciated what it can tell us about ourselves.

Both quotes from A Crowd of One, Page 24

Participation is often a key aspect of reputation in online venues where almost everyone is anonymous. An active forum participant rises through the ranks having established a history and dedication among participants accruing digital karma. E-Bay and Amazon have similar reputation models where the number of successful interactions connotes some degree of comfort in interacting with strangers or new products. Other social spaces like FaceBook display social graphs, implicit endorsements. Almost all of these cases either require a human to judge the content or trust in very week measures of past interaction. Regardless, as participants we leave an endless trail of social data, something Google is more than happy to store forever and bring together. Our infatuation with the social graph and the affiliation with social spaces is rooted in the quest to see our own reflection. Other people help manifest our identity (or identities) and in reflecting on our connection, attitudes and culture we participate in societal evolution. We are largely digital and while we have not yet appreciated how much of our web teaches us, we are far more ignorant of what it could tell us that we cannot see or do not know.

Some cultures have teachings of how painfully alone we are as beings, that we are very much isolated, despite our unquenchable desire to connect with others. As children moving through years four to six, we develop self-consciousness at a very specific point in time – at one point it is another child in the mirror and then suddenly we know it is us. Humans are unaware of themselves and then once aware struggle to manage their identity. We construct much of our reality as a means for creating our identity and look to others to reflect and locate how far we have come. In a digital world where the social network is out in the open, how does a more sophisticated notion of trust, identity and security come about? Is it the culmination of all I do online? Who is I? Which email address? Which identity? How many social connections do I need before I am trusted? At what cost do we ascertain identity?

Zimmermann was on to something–decentralizing authority, driving validation into the network and ensuring confidentiality. Clippinger brings us full circle, showing us that our digital fingerprints and the systems that judge us will be equal actors in constructing who we are. If the rest of this book is as good, we are in for a treat!


10
Feb 08

Messin’ with the iPhone

People are sensitive about technology they bond with and the iPhone is a recent example. Infoesthetics picked up Edward Tufte’s comments and critique of the iPhone and the reaction of Christopher Fahey, the information architecture practice lead at Behavior. You need not imagine the cat hiss of the commentary that follows either blog post, a quick glance reveals the emotional charge often experienced when pointing at people wearing t-shirts that read, “Don’t mess with Texas.”

Tufte drops some gems at the end of his video commentary:

To clarify add detail.

Clutter and overload are not an attribute of information they are failures of design.

If the information is in chaos don’t start throwing out information, instead fix the design.

Something he credits the iPhone for doing while critiquing that some applications leave the user in what I think of as a Jelly Bean Land. Things look great, smooth, glossy and colorful, just like the high polish of Jelly Bellys. In a wonderful call back to the ways of academics, Tufte pulls together some readily available visuals to illustrate his point – quite likely the work of his protégés. Messin’ with the iPhone is dangerous and exactly why someone needs to do it.

The two examples are the market view and the weather application. In short, each could offer higher data density, leveraging the characteristics of the high-res screen of the device, consistently reinforcing the uniqueness of the iPhone, not just relying on the improved touch screen, which will eventually be everywhere. However, people like Jelly Bellys and that is a tough argument. Many people like high fat, high-cholesterol, high sugar foods, but then are upset at their obese kids. Just because we like it, or that no one is complaining, is not a valid argument that it is right. In fact, there are plenty that agree, Tufte’s points are worthy, but his visuals leave too much and too little to the imagination.

His stock example is illustrated with a printed page (possible a portion of a printed page). The point is, see how much information could be displayed? Visually, it was awful. Everyone reveres the point, his text on sparklines and data density is biblical.

Lesson 1: When messin’ with the iPhone, offer visuals that are as esthetically pleasing as the ones in which you refer. It reduces the need to overcome the dissonance.

Tufte’s weather example actually draws upon lesson 1 (good job to whomever mocked up the improved weather experience). While not perfect, it demonstrates the added data density while maintaining some of the luscious visuals of the original weather experience. He adds a high-resolution weather animation below. It is a bit too large and reminds the viewer of low-def TV signals on a high-def, high-res TV. Conceptually fine, dangerously too real and hence offensive to those understanding it less as a direction and more as the solution.

Lesson 2: When messin’ with the iPhone, stay consistent in your accordance or violation with lesson 1. Again, it reduces the dissonance that the viewer has in understanding the presentation – consistency is highly explanatory.

Humans are fascinating creatures forming meaningful relationships with inanimate objects, often the ones that are soon perceived to be extensions of the self. Apple’s contribution to society is some of the best experience and industrial design ever, exactly what they are selling. Technically, it is all the same and yet they invest where people’s hearts are. A deeper reflection on Buddism and materialism reveals that there is no requirement to shed physically all material objects, but it is your ability to enjoy and simultaneously be indifferent of an object’s presence. Our appreciation for our present situation and detachment from it being so very necessary leaves a healthy mental balance. Many people will be buried with iPhones, but none of them will need them.


13
Jan 08

Photo albums are all but dead

Photo albums used to be the family bible, visually recording the event of people, places and events. It required the acts of photographer, editor and album constructor. It was a labor of reminiscence and duty. As the holder of the photos and the negatives, only they had the artifacts to construct the story. As viewers we enjoy impressions among the context, artifacts of a trip are embedded, mementos of the event. The event of constructing the photo album is all but dead – it too has been abstracted.

The transformation of the photographic world to a digital reality moved the activity of album construction to the computer. Initially people focused on recreating what they had in the real world, the physical photograph. It turned out that it was more expensive per print than traditional means, but the rationale was that someone only printed what they wanted. Enter stage right, the photo editor who traditionally used contact sheets or prints now filtering with computer screens and postage stamp LCDs on cameras. Dramatically reduced, the cost to take pictures results in higher volumes of images for review, the editor continues to filter. Photos, now files, need to be backed up to CD, DVD or external storage. To work with photos beyond the basics requires software of all shapes and sizes that helps make the most of where we have evolved to be. We live in an age of visual abundance, requiring constant editing, leaving the activity of visual story telling to the dedicated few.

Forget not the magic of the Internet! Enter stage right, jogging next to digital cameras, photo-sharing websites. While the photo album continues to be nourished by older generations, the common people are looking to recover the social aspect of their visual record. The current state of the art is Flickr. Heavily edited, socially aware photo sharing, with family, friends and everyone. Screen shot of my Flickr sets The construction of the Flickr account requires the same photographer, editor and album constructor, but add to it uploader, annotator, taxonomist, commentator, moderator and more. Image distribution casts a wider net. Instead of just family and friends physically present with the photo album, anyone can browse the gallery and experience a different kind of story, one favorited and commented by the known and unknown. This introduces two pressures. First, who has access to someone’s images what and do they care. Second, these photos are a representation of someone’s impressions and moreover their view – the editing they applied to select a specific set of photos for others to experience. Now that literally everyone sees them, what is it that they intended to say? Filter, filter, filter. Far fewer images are seen and when they are, they lack the context of the human touch that made photo albums something of reverence and reminiscence. Just over the hill, on the other side of the coin, everyone enjoys the endless visual content that the society has constructed, defining the societal view and the visual trend. The slow death of the analog photo album leaves us somewhere different.

Digital photo frames reintroduce the album in a Harry Potter device. Pictures often cycle through allowing the viewer to see more than a single photo. The i-mate Momento 100 is a ten-inch digital photo fame that is wifi-connected and mates with an online service to bring much, much more to photo frames. Any shortcomings are quickly forgotten when someone experiences the magic. Momento Live is the site that mates with the frame allowing the frame’s owner to subscribe to feeds, Flickr or others, and have those photos automatically downloaded and updated on the frame. Screen shot of Momento Live web siteIn addition, the frame has an email address and MMS interface. Send an email with a photo attached and the image graces the frame. The owner is no longer the album creator. People of their own selection enter the mix. Add a Flickr feed generated from a search and view endless images of <insert keywords here> by people you may never know. The Momento points in the direction of recapturing and evolving society’s notions of the photo album, the photo sharing experience. The frame becomes the magical portal into moments experienced by the individual and others, remixed to impress upon the viewer. If only we were able to capture the human touch and replay that. The story is becoming more interesting, but lacks the meaningful connections people create when they share face-to-face.

Send a photo to my Momento!