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26 posts

Intentional software design and the customer tightrope

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Customer designed solutions are radically flawed. IT people do that to manage their business counterparts. “You asked for X and I gave you X. Hope you can drive adoption!” This demands too little from the business to articulate the value proposition – th... More »

American Airlines sends passengers to /dev/null

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Recently I decided to make a concerted effort in booking air travel with two airlines, American Airlines and Delta. When I updated my American Airlines profile I opted into receiving flight notifications on my iPhone. Upon landing from my last trip, American A... More »

Treading water in the shallow end of social

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It has been a few years since I was actively thinking about social software and the distance likely adds validity to some more recent observations. One of the simplest ways to integrate end-user facing technology is to aggregate information. The rise of the po... More »

The state of the art is falling short of dreams

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Among the publications of Moses King is a curious postcard titled N.Y.  11 Future New York “The city of skyscrapers”. John Timberman Newcomb, teacher at University of Illinois, Urbana-Champaign, wrote a piece titled The Footprint of the Twentieth Century: Am... More »

Creating the future while minding your business

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The last day of the Buckminster Fuller exhibit at the Whitney delivered many surprising moments of genius. Visionary and inventor, Buckminster is an innovator’s innovator. He saw the value of drawing upon interdisciplinary fields to inform a unique and faceted... More »

What are we saying?

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It is encouraging that people find analyzing data so compelling. Visualizations like the ones you can find at Digg labs can whet the appetite of almost anyone. Environments such as Many Eyes allow users to engage more directly in the dialogue of information ex... More »

I think ICANN

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ICANN is loosening the rules around domain suffix at the detriment of having any meaning and comprehension embodied in a hostname. URLs need more thought, not freedom. Even ICANN’s CEO brings the move down to vanity plate level contribution. Apparently, the ... More »

Messin with the iPhone

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People are sensitive about technology they bond with and the iPhone is a recent example. Infoesthetics picked up Edward Tufte’s comments and critique of the iPhone and the reaction of Christopher Fahey, the information architecture practice lead at Behavior. Y... More »

Feeling organic with Masahiro Mori

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Riding the subway home from Manhattan, I was thinking about visual images that might suggest “clean.” In my mind’s eye, the work of Masahiro Mori came to view – I have a collection of his porcelain mugs. Mori is a great industrial designer, known for his beaut... More »

Who is colorblind now?

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Adobe Lightroom was one of my last purchases in support of my relationship with photography. It has literally transformed how I approach managing my photos. While it is not a replacement for Photoshop, it is its best compliment. Last week I hopped over to B&H ... More »